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Click here or scroll down to respond to this candidateSUMMARYSKILLSEMAIL AVAILABLEPHONE NUMBER AVAILABLECandidate's Name
Customer Service GuruHighly motivated and professional Executive Secretary with over 7 years of experience providing high-level support to senior executives. Proficient in managing calendars, organizing meetings and events, handling confidential documents, and communicating with internal and external stakeholders. Possess exceptional communication and interpersonal skills with a proven ability to work independently and as part of a team. Freedom Valu Center 2020 - 2021Processed customer transactions accurately and efficiently using POS systems.Provided friendly and courteous service to customers, addressing inquiries and resolving issues promptly. Maintained cleanliness and organization of checkout area and assisted in restocking merchandise.Handled cash, credit, and electronic payments in compliance with store policies and procedures.Collaborated with team members to ensure smooth operations and customer satisfaction.Nichols Inn 2023 - 2023Greet guests warmly upon arrival and provide information about hotel amenities, services, and local attractions.Efficiently check guests in and out using hotel management software, ensuring accuracy in reservation details and payment processing.Handle guest inquiries, requests, and complaints promptly and courteously, resolving issues to their satisfaction. Manage reservations, including booking, cancellations, and modifications, while maximizing room occupancy and revenue. Maintain cleanliness and organization of the front desk area and lobby, adhering to hotel standards.Excellent customer service andinterpersonal skillsStrong communication and problem-solving abilitiesAbility to multitask and prioritize tasks ina fast-paced environmentAttention to detail and accuracy inhandling reservations and transactionsProficient in operating POS systems andhandling cash transactionsStrong communication and interpersonalskillsAbility to multitask and work effectivelyin a fast-paced environmentExcellent attention to detail andaccuracyCustomer-focused approach with acommitment to providing outstandingserviceCashierFront Desk AssociatePROFESSIONAL EXPERIENCETJ Maxx 2023 - 2024Conducted comprehensive training sessions for new team members.Ensured cleanliness and organization of store premises prior to closing hours.Managed the secure collection and deposit of substantial cash amounts into the designated safe.Handled customer concerns and dissatisfaction with professionalism and empathy, ensuring resolution to their satisfaction.Closing Front End SupervisorEDUCATIONDiploma2017White Bear Lake High School |
