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Street Address Phone: PHONE NUMBER AVAILABLEPROFESSIONAL SUMMARYResponsible and efficient professional with proven sales and customer service skills and a track record of success in providing administrative support to dynamic organizations; poised to leverage professional experience and practical medical education toward a career in healthcare.Outstanding communicator of pertinent information with customers, peers and senior management to help ensure smooth business operations. Types 65 words per minute.Produces consistently superior results individually or in team settings to support company policies.EDUCATION & PROFESSIONAL DEVELOPMENTUltimate Medical Academy - Tampa, FLMedical Administrative Assistant Diploma, 7/2012Associates Degree of Science, 5/2013Bachelors degree in business management, CurrentWORK HISTORYElite Gaming LLCExecutive Assistance 03/2023 08/2023Maintained all office recordsAR/APHandled applications for liquor licensesWorked closely with clients to ensure all documents are properly filled outWorked with IGB board to process handler applicationsAll other office duties are requiredBeacon Hill (temp service)Reviewer and Processor 12/2021 01/2023Reviewed documents for rental and utility assistance for Nan McKay for federal assistance.Processed applications after they have been reviewed and approved and processed payments in Amazon Workplace for payment.NB Corporation of America 10/2014 PresentINSIDE SALES SUPERVISORAssist all our East, West and overseas offices with accounts.Work closely with outside sales representatives with all accounts.Run D&Bs for account set ups.Retrieve all information required for setting up customers such as tax certs, credit references.Handled accounts for over 100+ customers with majority being house accounts and OEMsSupervises 3 employees.Runs EOM reports to submit to the president of company in Japan as I work closely with the president as well as the directors.Answered all calls and provided customers with price quotes, processing orders, expedite, resolve any and all issues.Well versed in Word files, spreadsheets, reports, documents and SAGE software.Effective communication and negotiation skills when speaking and handling clients, vendors and other employees.Work with all different aspect within the company from the warehouse to HR/Accounting as I am experience in all departmnets.RRS (Madden) (Temp Job) 3/2014 7/2014CUSTOMER SUPPORT SPECIALISTData Entry Orders, Work Orders, Updated system with work orders and repairs reported from Third Party InstallersAssisted Third Party Installers with display setups of productsAnswered inbound calls between 50 100 per dayAssisted with project such as ensuring right amount of products are sentReviewed pictures of racks to ensure the products and logistics were placed correctlyJob Giraffe (Attorney Tom Breen) (Temp Job) 7/2013 2/2014LEGAL SECRETARYAssisted with filing court documentsTyping of legal documents such as; collection, summons, affidavits, etc.Handled Litigation court issues in following up with clients regarding court cases as well as the opposing lawyersVarious office duties included faxing, coping, filing, organization of court dates in schedule book, pulling of other case information in assistance while drawing up court documents. Filed court papers with Judges and worked with servers in order to assure court documents have been served to the proper person.A R C Industries Schaumburg, IL (Temp Job) 4/2013 7/2013OFFICE MANAGERA/R-A/P Payment of bills due to vendors. Received and credited all accounts where payment was received. Invoiced customersExpedited POs to ensure customers orders have been manufactured on time, vendors have delivered supplies and inventory is in stockAssisted with shipment papers for proper shipment and overseas shipments and palletized correcltlyHR Overseen insurance issues and advised with any on the job issues such as payroll or workplace harrasementAssisted Owner with ideas on different issues to improve work ethicsData entry in Job Boss of orders, payables, inventory, receivables, etc.Qin Acupuncture - Palatine, IL (Temp Job ) 11/2012 3/2013ADMINSTRATIVE ASSISTANCEElectronic Health RecordsRecords ManagementFollowed up and schedule patientsAssisted patients with insurance and payment questionsFiled insurance claim formsFollowed up with insurance companies regarding EOBData entry of EOBUpdated patients recordsReliance Tool & Mfg. River Grove, IL 7/2008 8/2011CUSTOMER SERVICE / ADMINISTRATIVE ASSISTANTHandled accounts for over 100 customers and supervised five employees.Answered all calls and provided customers with price quotes.Well versed in Word files, spreadsheets, reports, documents and Job Boss software.Effective communication and negotiation skills when speaking and handling clients, vendors and other employees.Worked with CEO and president of company regarding orders, prices and concerns.Craftsman Custom Metal Schiller Park, IL 1/2008 7/2008QUALITY CONTROL TECHNICIANChecked Parts to ensure they were made correctly.Assisted with document control and invoiced through Job Boss program.Shared information with supervisors to help locate the cause of defects and correct production problems.Just Mfg. Franklin Park, IL 2/2000 10/2004CUSTOMER SERVICE/ DATA ENTRYWorked with consignment companies and kept track of their inventory through reports ran on AS 400 and Job Boss.Assisted the Credit Department with running reports and following up on calls to customers regarding payments.Maintained account records of billing, collections, and refunds as requiredMaintained files, ensuring information was correctly noted in files.Metcom Associates 6/1999 12/1999INSIDE SALES REPRESENTATIVEWorked with President and outside sales representative in implementing the companys marketing plans.Placed and followed up on orders utilizing AS-400 and Job Boss.Answered inbound calls and maintained accurate records of all sales and follow-up activities. |