| | | 20,000+ Fresh Resumes Monthly | |
|
|
| |
Click here or scroll down to respond to this candidateCandidate's Name
Street Address PHONE NUMBER AVAILABLE EMAIL AVAILABLEPROFESSIONAL PROFILECustomer service oriented professional able to coordinate workflows and communicate effectively with co-workers, patients and staff. Follow policies, procedures and guidelines to ensure consistent quality. Maintain and safeguard patient privacy and confidentiality.Adapts to new challenges and ideas and is able to develop relationships with diverse populations.Able to work in a deadline-driven environment and meet company guidelines for productivity and quality.Functions independently with minimal direction and guidance.Microsoft Office Applications / MS Excel MS Word MS PowerPoint MS Outlook Typing Speed: 30 WPM.Communication Platforms: Zoom Skype.KEY QUALIFICATIONSMedical Billing Accounts Receivable Collections Co-Pay Deductibles Co-Insurance EOBsRevenue Cycle Management Posting Payments Government (Medicare & Medicaid) Third Party PayersElectronic Health Records (EHR) Electronic Medical Records (EMR)Managed Care (HMO, PPO, and POS) Workers CompensationInsurance Verification Insurance Claim Processing CMS 1500 CMS 1450 (UB-04)Front Office Operations Medical Office Procedures SchedulingMedical Terminology Anatomy & Physiology HIPAA Compliance Medical Coding (ICD-10, HCPCS, CPT)Medical Administrative Assistant Patient Processing Medical Records ManagementCMS1500 Claim Form Medicare MedicaidEDUCATIONUltimate Medical Academy Associate of Science Degree Medical Billing and Coding, 2024Ultimate Medical Academy Associate of Science Degree / Health Sciences Medical Administrative Assistant, 2021Ultimate Medical Academy HIPAA Essentials for Healthcare Professionals CertificateWORK EXPERIENCEConcentrix Oak Street Health Lancaster, SC 04/2022 PresentCustomer Service Representative Call CenterInteract with customers via inbound and outbound calls to answer inquiries and respond to questions.Schedule doctor appointments and provide transportation services as needed.Send referrals and requests for authorization for medical clearance purposes.Communicate in a clear and concise manner and work effectively as a team member.Familiar with insurances such as Cigna, Humana, Aetna and Medicare, and Medicaid.Venus Group Fort Lawn, SC 06/2021 04/2022ManufacturerPromoted a safe work environment through personal actions.Identified any safety concerns as well as cost saving opportunities.Safely loaded and unloaded trucks and documented inventory levels.Moved products onto the pallet in the correct position via forklift.Ultimate Medical Academy Lancaster, SC 06/2020 06/2021Full Time StudentRemained self-directed, motivated, and accountable for personal action.Came prepared for class and completed assignments on time.Navigated new technology, utilized available resources, and set realistic expectations.Giti Tires Richburg, SC 08/2019 04/2020Assembly Worker / Machine OperatorTrained new hires and rejected tires that could not be retreaded.Inspected used tires to be retreated for automobiles, buses, trucks, and other automotive vehicles.Checked the sidewall, cord, bead, tread, shoulder, and inside tire.Marked break with chalk to indicate repairs required prior to retreading.Lidl Indian Land, SC 08/2017 08/2019Lead Retail Cashier / Customer ServiceAssisted customers by providing information and resolving complaints, trained new hires, and took inventory.Processed and replenished merchandise, monitored floor stock, and ensured the establishment was clean and inviting.Issued receipts, refunds, credits, or change due to customers.Maintained customer communication throughout the ordering or check out process.Processed merchandise returns and exchanges.Provided a positive customer experience through customer care and attention to detail.Received payment by cash, check, credit cards, or automatic debits, maintaining all cash and receipts.McClancy Seasoning Indian Land, SC 05/2017 08/2017Packer / Trainer / Machine OperatorTrained new team members, entered data, and filled out paperwork.Marked and labeled containers and prepared industrial or consumer products for storage and shipment.Ensured the machine was set up properly, working well, and producing quality products.Walmart Indian Land, SC 09/2012 12/2016Inventory Management / Stocker / Customer ServiceSupervised 10 employees and trained new hires.Helped customers locate merchandise.Unloaded trucks, stocked shelves, and operated forklift. |
