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Click here or scroll down to respond to this candidate EA Candidate's Name
Memphis, TN Street Address PHONE NUMBER AVAILABLE EMAIL AVAILABLE
PROFESSIONAL Results-oriented Inside Sales Representative proficient in cold calling and digital
SUMMARY lead generation. Willing to work hard to build customer base and acquire new
accounts. Resilient professional with strong communication skills and resourceful
approach to problems.
ACCOMPLISHMENTS Drove the highest sales volume for one account in company history,
produced over 1.5 million in pest control sales per year.
Resolved product issue through consumer testing pilot programs for TMX.
Top Producer Monthly
SKILLS Compelling presentations Goals and performance
Account acquisition SalesForce
Persuasive negotiator Client retention
Expert in Sales Cold Calling
Expertise in cold calling Adept multi-tasker
WORK HISTORY LOAN OFFICER 07/2021 to CURRENT
Bluff City Mortgage | Collierville, United States
Responsibilities include: Evaluating credit worthiness by processing loan
applications and documentation within specified limits. Interviewing applicants to
determine financial eligibility and feasibility of granting loans. Determining all
applicable ratios and metrics and set up debt payment plans.
Oversaw scheduling of timely loan closing to satisfy home builder and
borrower needs.
Fielded customer complaints and provided solutions.
Implemented sales strategies that established relationships with realtors
and CPAs.
Explained different types of loans pertaining to client situations.
Proactively identified solutions for customers experiencing credit issues.
Established plans and payoffs for customers' loans, prioritizing control of
overall costs.
Compiled closing packages for drafting and presentation accuracy.
Assisted clients with improving financial health by counseling on issues
such as excessive spending and borrowing.
Monitored pipelines to track and log status of loans.
Identified issues, analyzed information and provided solutions to problems.
INSIDE SALES REPRESENTATIVE 03/2011 to 07/2021
Terminix International | Memphis , TN
Exceeded targeted sales goals through the continuous pursuit of new
sales opportunities and expert closing of customer deals.
Answered customers' questions regarding products, prices, and
availability.
Used digital methods and traditional telephone approach to generate sales
leads.
Managed and recorded leads from outbound telephone marketing.
Determining needs, delivered solutions, and overcame objections through
consultative selling skills.
Established fair pricing structures and finalized contracts to complete
purchase agreements with customers.
Communicated sales promotions to customers to grow average customer
account size and maintain strong revenue streams.
Prospected continuously for new potential customers and maintained a
robust conversion rate.
Emphasized product features based on analysis of customers' needs.
Maintained up-to-date knowledge of available products to best serve
customers and maximize sales potential.
Over 30 plus sales daily
BRANCH MANAGER 09/2001 to 03/2021
Family First Mortgage | Memphis, TN
Boosted branch sales by developing and deepening customer loyalty
through incentive programs.
Assessed expansion plans and presented costs to forecast trends and
recommend changes.
Identified and capitalized on community business opportunities with
effective networking.
Maintained confidentiality of bank records and client information to prevent
mishandling of data and potential breaches.
Assessed employee performance and develop improvement plans.
Interviewed and hired talented individuals with top-level strengths,
improving organizational talent and skill set.
Protected company assets with a strategic risk management approach.
Maintained friendly and professional customer interactions.
Submitted loan applications to loan underwriter for verification and
recommendation.
Developed prospects for new loans through weekly cold calling.
Engaged employees in business processes with positive motivational
techniques.
Gathered and reviewed customer feedback to improve operations.
Assessed employee performance and develop improvement plans.
Created strategies to develop and expand existing customer sales,
resulting in an increase in annual sales.
Consulted with representatives of regulatory agencies to complete
accurate filings and uphold strict compliance.
Complied with Bank Secrecy Act, Anti-Money Laundering, OFAC, USA
Patriot Act, Privacy Act, and Community Reinvestment Act.
LOAN OFFICER 05/1999 to 10/2011
Care Mortgage | Memphis, TN
Originated, reviewed, processed, closed, and administered customer loan
proposals.
Recommended loan approvals and denials based on customer loan
application reviews.
Compiled database of loan applicants' credit histories, corporate financial
statements, and other financial information.
Developed and maintained relationships with local real estate agents.
Compiled closing packages for drafting and presentation accuracy.
Monitored pipelines to track and log status of loans.
Proactively identified solutions for customers experiencing credit issues.
Developed prospects for new loans by conducting 100's cold calls weekly.
Observed all regulatory, compliance, and security policies and procedures
to keep data as safe as possible from breaches.
Obtained copies of applicants' credit histories and reviewed paperwork to
determine the feasibility of granting loans.
Established plans and payoffs for customers' loans, prioritizing control of
overall costs.
Helped college students obtain financial aid through loan programs.
Obtained copies of applicants' credit histories and reviewed paperwork to
determine the feasibility of granting loans.
Observed all regulatory, compliance, and security policies and procedures
to keep data as safe as possible from breaches.
EDUCATION No Degree | Business 05/2010
Southwest Tennessee Community Colleg, Memphis, TN
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