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Street Address Castletown rd #302Timonium, MD Street Address
PHONE NUMBER AVAILABLEEMAIL AVAILABLEPROFESSIONAL EXPERIENCEAssociated Administrators 2023-2024Pension ProjectScanning, Filing, PC work.Quest Fleet 2021-2023Make deliverys and pick ups at various locations. For NapaJohn Lindner Law Firm 2020-Covid layoffCollectorMake collection calls for Hospitals, Dentist and Doctors accounts brought into our office following HIPA Laws.Make Collection calls for Bail Bondsman accounts brought into our office.ELEMENT 2016-2019RemarketingProcess invoicesProcess Pick up of vehicles.Process company Own ChecksProcess cases with Letters of GuarantyProcess postage report monthly.MSOMSO processing.Imaging of invoices.Insurance card processingPulling Insurance card for MSO processing.New Vehicle AcquisitionsPrepared Specs and Pricing for Potential Prospects.Run price and specs for cross motor company comparisons.Prepare price and specs comparisons to capture model year differences in equipment and pricing.USPSRural Carrier (part time) 2016-2016Sort Mail to be delivered.Sort Parcels to go out for deliveryPull down mail to trays to go out on truck for deliveryLoad up truck.Delivery mail, certified mail and parcels via mail truck.Bring back any picked up mail, trays, clean truck and park truck in lotPLANET FITNESS 2013-2015MEMBER SERVICES MANAGERResponsible for the member services manager for Maryland, Tennessee and our Florida clubs.Managed how we recovered money from past due members.Sent all blast email as well as set up call trackers for the clubs to help collect the past due.Supported all the Managers in the clubs.BRICK BODIES and PLANET FITNESS 2004- 2013PAST DUE ACCOUNTS REPRESENTATIVEIn charge of collections and payments for the members.Made calls to update billing information.Responsible for sending out monthly past due letters.If a member was truly behind as a last resort we would send them to a collections agency.Posted payments.AT&T 1996-2003CUSTOMER SALES AND SERVICE SPECIALISTManaged high-end global business accounts in excess of $1 million annually.Served as a front line contact for specific questions.Investigated and resolved issues.Followed up to ensure completion and customer satisfaction.Performed as a customer contact on the day to day operation of effected account applications.Responded to all customer trouble calls and inquiries in a prompt efficient manner.Analyzed customer account usage determining best products.Recognized and referred inquiries to the sales team for follow-up.Utilized complex accounting and billing software to monitor investigate and manage accounts.Processed orders for data Circuits.ADMINISTRATIVE ASSISTANT 1988-1995Reserved billing information for engineers, creating final bill, weekly performance, and quality reports.Managed overnight mailing and job forms for department.Oversaw fax copier machines, insuring maintenance for proper functioning.Served on department security team.Coordinated departmental floor plan moves.Served as resident expert for computer problems and assisted in installation of upgrades.EDUCATIONGeneral Courses, Baltimore County Community College, Baltimore,Maryland, 1983-1985Diploma, Dulaney Senior High School, Timonium, Maryland |