| | | 20,000+ Fresh Resumes Monthly | |
|
|
| |
Click here or scroll down to respond to this candidateCandidate's Name
EMAIL AVAILABLE PHONE NUMBER AVAILABLE Covington, TN Street Address
SummaryHighly motivated, dedicated, and organized team player with exceptional customer service, communication, and problem-solving skills. Driven to exceed expectations and operate effectively in fast-paced, high-pressure environments. Strong work ethic and adaptability. Adept at working effectively unsupervised and quickly mastering new skills. SkillsOperations/Staff/Administrative ManagementRecruiting, Hiring & OnboardingStaff Training & DevelopmentStaff SchedulingPolicies & Procedures ImplementationPerformance MonitoringQuality AssuranceGoal SettingProblem-SolvingDecision MakingOral & Written CommunicationCustomer ServiceClient ServicesClient InvoicingPayrollMicrosoft Word, Excel & PowerPointExperienceState of Tennessee Dyersburg, TNCareer Specialist09/2023 PresentAssist the unemployed with filing their original claim and weekly certifications.Assist job seekers with creating and/or updating their resume.Instruct job seekers on utilizing the Jobs4TN website to search and apply for jobs.Make quality referrals to meet and exceed the expectations and needs of all customers.Assist with all job fairs, workshops, and hiring events.As TAA Coordinator, assist with all open houses related to trade within the 5 counties I serve.As Reentry Advisor, attend all resource fairs for justice-involved individuals within the 5 counties I serve, and network with local jail and prison counselors to prepare justice-involved individuals for reentry. Staffmark Covington, TNAdministrative Assistant06/2023 09/2023Assisted the Production Scheduler, Purchaser, and Manager of Rich Products with all administrative duties.Answered calls.Responded to voicemails and emails from internal staff and vendors.Keyed production orders.Followed up on purchase orders and deliveries.Matched up and approved invoices for payment.Filed and kept office organized.Underguard Teleservices, LLCCovington, TNOperations Manager02/2017 - 06/2023Collaborated weekly with CEO, President & Director of Operations to accomplish short and long-term goals.Managed all day-to-day operations, including but not limited to payroll, accounting, recruitment, staff scheduling/attendance/performance, and client communications.Collaborated with clients to develop strategic plans toward sales and customer service goals.Built strong teams to meet and exceed clients' demands and expectations by recruiting, hiring, and training qualified staff.Coached team leaders during decision-making process by generating daily reports to recommend corrective actions and improvements.Spearheaded employee engagement initiatives, implementing employee recognition and rewards practices.Managed social media, online information and sales requests, and scheduled guests for CEO's company podcast.Other ExperienceOffice Manager/Legal (10 Years)Office Manager/Medical (3 Years)Mortgage Loan Processor (4 Years)Administrative Assistant/Realtor (2 Years)Administrative Assistant/CPA (2 Years)Accounts Payable/Manufacturing (7 Years)Education and TrainingHaywood High School Brownsville, TNHigh School DiplomaGraduated 4th in class of 256 studentsGraduated with Honors in the Distinguished Scholar Curriculum Union University Jackson, TNEconomics & Finance/Accounting (1 Semester)Completed Courses through Employment with State of TennesseeDocumenting PerformancePerformance Management 2.0 for EmployeesRespectful Workplace All StaffG.R.E.A.T. Customer Service WorkshopPeer RelationshipsBeing An Effective Team MemberBoss RelationshipsEffective Presentation SkillsConflict ManagementCreativity and InnovationCritical Thinking & Problem SolvingBeing an InfluencerProactive On-BoardingSexual Harassment TrainingCybersecurity Training 2024Open Records and Open Meetings TrainingFA Title VI WBTCertificatesBEST (Building Entrepreneurs for Success in Tennessee) CertificateToastmasters International Competent Gavalier Communicator & Leader Certificates References Available Upon Request |
