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RENEICAROBERTSRR Sulligent, AL Street Address ,PHONE NUMBER AVAILABLEEMAIL AVAILABLEPROFESSIONAL SUMMARYEmpowering manufacturing labor with leadership success combined with superior operations management. Excels in fast-paced environments with focus on customer satisfaction and high-quality team performance. Leverages team strengths to coordinate workflows and allocate resources. SKILLS Customer service management  Cash auditing  Department oversight Inventory counting  Employee training  Safety compliance Team work  Written communication  Good communication EXPERIENCEAssistant Store Manager December 2022 - CurrentDirt Cheap Amory, Ms Managed inventory effectively, completing regular cycle counts and maintaining loss prevention strategies. Increased sales by overseeing successful promotional strategies and in-store events. Resolved escalated customer service issues by coordinating solutions between sales and operations teams. Collaborated with store manager to meet revenue goals. Reduced shrinkage with successful loss prevention strategies. Trained staff in customer service, merchandising and security monitoring. Enforced employee adherence to company practices, policies and procedures. Scheduled and delegated assignments to maximize coverage. Coordinated solutions to resolve escalated customer service issues. Controlled costs, forecasting demand and ordering appropriate product levels to fulfill needs. Established clear expectations and objectives for team members and helped each achieve goals. Prepared team schedules with focus on maintaining optimal employee coverage for business needs. Prepared staff work schedules and assigned specific duties. Assistant Store Manager June 2022 - November 2022Family Dollar Sulligent, Alabama Managed inventory effectively, completing regular cycle counts and maintaining loss prevention strategies. Increased sales by overseeing successful promotional strategies and in-store events. Resolved escalated customer service issues by coordinating solutions between sales and operations teams. Collaborated with store manager to meet revenue goals. Built and managed successful retail teams through recruiting, training and encouragement. Recaptured dissatisfied customer loyalty with successful complaint management and resolution. Inspired team members to drive performance, collaboration and teamwork. Developed and strengthened teams through thoughtful sales floor leadership and personnel management. Reduced shrinkage with successful loss prevention strategies. Rotated products following seasonal trends and styles according to company strategy. Interviewed, hired and terminated associates for fully-staffed store and customer satisfaction. Oversaw expenses, deposits and receipts to support recordkeeping. Enforced employee adherence to company practices, policies and procedures. Helped team members tackle daily workloads with confidence through empowered training and motivational strategies. Prepared team schedules with focus on maintaining optimal employee coverage for business needs. Planned layouts for optimum workflows and business results. Built strong, resilient team by identifying and onboarding highly qualified candidates for key positions. Conducted periodic performance reviews to assess employee performance. Established clear expectations and objectives for team members and helped each achieve goals. Boosted sales through successful advertising campaigns. Prepared staff work schedules and assigned specific duties. Merchandiser February 2021 - June 2022Tractor Supply Co Fayette, Alabama Maintained organized merchandising standards with regular cleaning and recovery. Adapted tagging, rotating, and product placement methods based on individual retailer requirements. Drove sales through effective product placement and memorable visual displays. Assistant Store Manager October 2018 - May 2020Dollar General Detroit, Alabama Managed inventory effectively, completing regular cycle counts and maintaining loss prevention strategies. Increased sales by overseeing successful promotional strategies and in-store events. Coordinated regular store cleaning and product resets for optimal appearance. Inspector April 2012 - October 2015Max Sulligent, AlabamaApproved in-process production by confirming specifications, conducting visual and measurement tests, and communicating required adjustments to production supervisor.Maintained safe and healthy work environment by following standards and procedures, complying with legal regulations. Determined grade of products and approved or rejected batches. EDUCATIONGED June 2001ICC, Tupelo, MsLANGUAGEFluentEnglish