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EMAIL AVAILABLE PHONE NUMBER AVAILABLE Tampa FL LinkedinSummary17 years of experience in Objective-driven sales management with adept at driving revenue growth, cultivating customer relationships, and optimizing inventory control.Motivated Area Sales Manager practiced in customer relations, sales and inventory control. Demonstrated skill at improving Sales Development, increasing top line sales and reducing costs. Successful at sales growth, customer growth, budgets and goals and marketing.Detailed and motivated Retail Store Manager striving to maintain high standard of customer service and morale. Expertise in scheduling, marketing in-store promotions and merchandising. Talented at resolving personnel conflicts and addressing customer issues.Aspiring to collaborate my extensive experience in sales management, customer services, and technical support to make substantial contributions towards the growth and success of a premier organization, aiming to elevate its position within the industry, and I work to support these experiences by building knowledge, experience, and a promising future in electrical, wiring and troubleshooting .SkillsBilingual proficiency in Arabic and English (very good).Proficient in Microsoft Office and various office applications.Holds a valid driving license.Staff Management.Customer Service.Hiring and Training.VeriFone Ruby 2 POS System.Decision-Making.Advertising and MarketingBaan ERP System.Secure check cashing systems.ExperienceUniversity Amoco LLC " EXXON GAS STATION" Tampa, FLRetail Store Manager03/2023 - CurrentCashing payroll and government checksSupervising and monitoring cashing trusted checks through secure check cashing systemVerify the check and start cashing the check processCreate profile for new customers through secure check cashing systemEndorsement and enter the check in to the systemDaily inventory for the checksPreparing the daily inventory report for remote deposit next dayRecruiting, training and managing staffSupervising the employeesConducting performance reviews and appraisalsBuilding sales and managing expenses.Managing budget and wages.Counting inventory and ordering.Overseeing pricing and stock control.Develop and implement marketing strategies.Handling store merchandising and promotions display.Deal with customer's inquiries and complaints.Maintain a clean and safe environment.Gulf Direct Distribution Co. Saudi ArabiaArea Sales Manager08/2006 - 11/2021Creating sales plans.Identifying sales goals.Sales training and coaching.Analyzing sales dataDeveloping sales strategies and setting targetsClosing faltering deals with customersMarket trend analysis and developing marketing strategiesRecruiting and hiringAssign territories for sales repsCultivating and developing customer relationshipsSales performance metrics and analyticsAllocating areas to sales representativesCustomer retention and satisfactionDevelop individual and team quotasDiscover sales opportunities through consumer researchIdentifying and acquiring new customersMeeting sales goals by monitoring progressProviding training opportunities and Field sales rep developmentLogistics support for remote Representatives.Sales reporting and developing budgets.Manage sales teams and maintaining a positive working environment.Arabian United Company 'Extra' Saudi ArabiaSales Executive & Customer Support12/2005 - 07/2006Enhanced computer section sales and provided customer support.Hayat Newspaper Call Center Saudi ArabiaCustomer Service Officer12/2004 - 12/2005Managed call center operationsProvided system usage training to data entry personnelDeal with customer's inquiries and complaintsTelemarketing.Cellex Information Technology Company Saudi ArabiaTechnical Support Staff01/2003 - 12/2004Provided first-line technical supportConducted client liaison for online servicesCustomer's inquiries and complaints, including telemarketingCustomer's orientations of our servicesProvided customers with surveys and evaluations of our quality servicesSystem back up activities.TECH HEIGHTS Company Saudi ArabiaSenior Secretary01/2002 - 10/2002Managed secretarial duties for the CEO, including the handling of the CRM system.Education and TrainingSouthern technical college UNITED STATES Tampa FLElectrical Diploma Program in Electrical Technology.AL Immam Mohammed Ibn Saud Islamic University SAUDI ARABIA - RIYADHBachelor of Business Administration Program in Business Administration and ManagementNational Organization For Training And Vocational SAUDI ARABIAComputer Science Diploma Program in Computer Science and ProgrammingSecondary School certificate |