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Click here or scroll down to respond to this candidateCandidate's Name PHONE NUMBER AVAILABLEEMAIL AVAILABLEStreet Address Cole Valley LaneRound Rock, TX Street Address
SYSTEMS ENGINEERSystems engineer with 20+ years of experience, accustomed to fast-paced, complex, environments with varied technologies. Specialties include operating system software, TCP/IP network design, application conguration and integration of information systems in network environments, disaster recovery planning, backup management and computer networking. As a veteran of the United States Marine Corps, I leveraged skills, discipline and knowledge obtained from multiple positions to work in and build teams while maintaining fruitful relationships with co-workers and customers. PROFESSIONAL EXPERIENCESYSTEMS ENGINEER 09/2022 - PresentState of Texas Land Development (My3Tech)Responsible for providing 2,500+ onsite & remote government employees with technical support for their devices, applications & software. Provisions computers for deployment to new employees & loaner systems for temporary use. Provisions user accounts to ensure proper permissions. Develops knowledge bases to facilitate eective practices for the support team. Manages all assets to ensure devices are accounted for. Support 2,500+ employees and contractors with their technical issues that allowed for an ecient & eective environment for employees that need assistance in-person and virtually utilizing VMware. Utilized OTKA, Zenworks and Meraki to manage user devices and applications. Provision hardware, software & user accounts utilizing Active Directory. Provision & manage user documents & retention within SharePoint. Create online knowledgebase that oered guidance to technicians on troubleshooting various problems for user and devices.SENIOR INFRASTRUCTURE MANAGER 10/2011 09/2023United Technologies CorporationResponsible for conguration & deployment of diverse systems with an array of hardware and software to include servers, laptops, mobile devices, & printers. Instructed & supported clients in equipment operation & application usage. Researched and evaluated prospective vendors for applications and hardware to implement the necessary corporate systems & process improvement. Led migration of networks with the merger & acquisition of Freightwatch w/ UTC - migration completed 6 months ahead of schedule. Created & executed migration plan & managed day-to-day activities (migration of active directory user proles & email accounts, merged, converted and redirected domains) Primary manager of all company assets that included hardware, software and inventory - 600+ laptops, backup equipment and components managed & established license key management procedures for over 60 applications. Provided technical support for executive, employees and contractors - created & managed tier support model. Created & streamlined employee on-boarding activities creating Powershell scripts to facilitate automated computer system imaging.Candidate's Name PHONE NUMBER AVAILABLEEMAIL AVAILABLE3921 Cole Valley LaneRound Rock, TX 78681SYSTEMS ENGINEERSYSTEMS SUPPORT TECHNICIAN 12/2010 10/2011County Clark School DistrictResponsible for supporting sta & students through network administration. Developed & implementated network eciency plans for Wi-Fi, remote & network access. Diagnosed & repaired networks across multiple facilities utilizing various technologies. Managed client access points, conguration of foundry POE switches as well as APC installation conguration & replacement. Direct and remote management of Cisco switches, routers & blades. Deployed, tested & mounted infrastructure components. Managed escalations from tier 1 support technicians to ensure availability of internet and systems in remote sites to include data and hardware. On-demand visits to remote sites to assist and train tier 1 support technicians procedures for over 60 applications.NETWORK ADMINISTRATOR 06/2008 12/2010Sparkplug CommunicationsManaged network systems & services to provide small business clients with best in class networks reducing latency & improving speed & eciency. Developed & managed disaster recovery plans to support corporate infrastructure activities. Managed technology to include updates & upgrade of network equipment, enterprise VOIP conguration and exchange server management. Managed point-to-point technology client consultations, installation alignment, troubleshooting, repair & integration of wireless radio transmitters & receivers. Conducted client training sessions on use of hardware and software applications. Setup technology access points for the business that reduced network and Wi-Fi latency. Setup surveillance cameras to monitor and track facility entrances that enforced remote employee accountability for work hours and reduce theft saving the company ~ $10,000 annually in lost equipment.RELEVANT SKILLS EDUCATION & CERTIFICATIONS Infrastructure Associates of Arts Hardware & Software University of Reno Nevada NetworkingA + Certication Asset Management IntegrationMicrosoft Certied Systems Engineer (MCSE) Information Security Systems DesignIT Infrastructure Library Certication (ITIL) Communication TCP/IPUnited States Marine Corps Decision-Making |
