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Candidate's Name 121 North Jefferson Street Pitsburg, Oho 45358PHONE NUMBER AVAILABLEEMAIL AVAILABLEI am Experienced and Motivated to get back into the workforce after taking a leave from my career to care for family and myself. Experienced in Salesforce, Excel, Word, Outlook, Cactus, Choreo, Facets CareSource 2015-2017PDI SpecialistCreated new provider records and maintained current records for all lines of business in multiple states.. Collaborated regularly with credentialing and contracting teams to verify correct information. Sorted and documented returned mail.Assisted with mentoring new hires.CareSource 2014-2015High Risk Case Management/SchedulerManaged computerized scheduling, cancellations, and rescheduling accurately for field staff. Scheduled staff to ensure the most efficient routes to maximize productivity. Maintained accurate call logs.Interacted with healthcare professionals, members and caregivers while demonstrating the highest level of courtesy and understanding of all situations.Created detailed weekly reports.Established and mained excellent rapport with contacts at long term care facilities. Aided in creating departmental processes.Cambridge Home Health Care 2012-2013Office Manager/Scheduler/Patient Care CoordinatorPlayed an integral part in restoring the company to a respectful position in the Home Health and Acute Care community. Responsible for, but not limited to, scheduling, on call duties, payroll and onboarding as well as tracking recertification periods and all service plans including nursing visits, generation of 485s, marketing, and obtaining physician orders. Good Samaritan Hospital 2007-2010Radiology Department Medical TranscriptionRadiology report transcriptionChild and Adolescent Specialty Care 2000-2005Telephone TriageMultiple Phone Lines answered in a fast-paced environment to provide medical advice along with instruction and reassurance to the patients parent(s) on prescription management. Detailed computerized documentation of each encounter. Management of patient and physician schedules.EducationKettering College of Medical Arts - Associate Degree in Science, CMA