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PHONE NUMBER AVAILABLEEMAIL AVAILABLESTRENGTHS:Experience Accounting, Sr. Administrative Assistant and Customer ServiceExperience SAP, Remedy, IMMTRAC, TWICES and Microsoft Office (Word, Excel).Experienced Data Entry, Image Data Capture, and Schedule Appointments.Team player with strong interpersonal communication skills.Experience Maintaining Calendars and reserve Conference rooms for meetings with Mangers and Director.TYPING EXP; 10+ yrs. Speed of 55-60 wpm.Moderate speak and read Spanish.EDUCATION:Associates Degree San Antonio, CollegeBachelors Degree Southwest Texas University.EXPERIENCE:Community Health Worker June 2023 - CurrentCity of San Antonio, TX (Health Dept). Make Site visits to Schools, Libraries, Community Centers.Promote local events to the community for immunizations eventsUpdate spreadsheet off all sites located for district assigned for outreach supportAdministrative Assistant May 2021 May 2023City of San Antonio, TX (Stability/Health Dept)Assist Customers to complete the registration of COViD-19 vaccine.Review Patients Information using Immtrac.Update EMR if Information does not match data located in Immtrac..PROCESSOR Jun 2020 - April 2021City of San Antonio, TX (LOD/NHSD)Create Income Calculations, Asset Calculations, Award Calculation, and Eligibility Document for approval to help pay Rent, Mortgage or Utility Bills.Contact Applicant to request certain document such as paystubs, utility bills, or Mortgage/Lease agreementAttached spreadsheet in the DHS Mendix Cloud System.ACCOUNTING CLERK (Feb-Nov 2019)City of San Antonio, TX (LOD/Fire Dept.)Create purchase orders for fire Department using SAEps.Data Entry of POs and Invoices for Fire Department using Access Database.Verify invoices of Purchase Orders or requisition line item using SAP.HELPER COORDINATOR (Oct-Dec 2018)Manpower/UPSReviewing daily helper needs provided by operations.Coordinate staffing of helpers.Reviewing helper hours for accurate recording of time and assignments.ADMINISTRATIVE ASSISTANT (July Sept 2018)City of San Antonio, TX (Stability Staffing/Health Dept.)Greet customers visiting the Health Clinic.Make copies of required documents i.e. Birth Certificate, ID, and Immunization records.Provide a customer number for either Immunization records or required vaccineADMINISTRATIVE ASSISTANT (Apr June 2018)City of San Antonio, TX (Pre-K 4SA Dept.)Answer incoming calls for appointments to register for Pre-K 4SA.Make outgoing calls for appointments on schedule for next day or today.Make copies of required documents i.e. Birth Certificate, SSAN, and Immunization.Update information in ARIES.ADMINISTRATIVE ASSISTANT (Mar 2018)City of San Antonio, TX (Aviation Dept.)Answer incoming calls for Managers of Aviation.Distribute incoming mail for Aviation staff.Prepare conference in Conference RoomsCustomer Service Representative (June 2015 Feb 2017)(Enterprise Professional Service, Inc. /JJWS)Provide Customer Support for patients or visitors at BAMC.2 years of Administrative Experience & File ClerkCommunicate clearly and effectively, both verbally and in writing.Customer Service Representative (Dec 2014-Feb 2015)Dependable Business Solutions (DBS LLC)Provide Customer Support for Search of new Health Insurance Plans.Provide Customer with answers to questions they may have concerning Health Insurance.Customer Service Representative (Nov 2013-Sep 2014)Hawkins Personnel GroupClient Xytronics Aug-Sep 20148001 Mainland Dr., San Antonio, TX PHONE NUMBER AVAILABLEProvide Customer Support thru phone communication.Assembly of electronics productsClient - West Business Solution Mar April 201411330 Interstate 10 Frontage Rd, San Antonio, TX PHONE NUMBER AVAILABLEProvide Customer Support thru phone communication.Data Entry of telephone calls received for technician support.Client Arjo Hunt Leigh Inc. Nov 2013- Jan 20144958 Stout Dr, San Antonio, TX 78219 PHONE NUMBER AVAILABLEDispatcher for Technicians to deliver and connect equipment for customer.Data Entry of telephone calls received for technician support.Doc Chase Specialist March 2013 -May 2013 Accountemps/Wells FargoVerify Review all documents submitted to Wells Fargo for Mortgage Modification.Update system and submit if documents are missing or incomplete.Provide the Underwriter with list of items still required to complete loan modification.Doc Chase Specialist (May 2012 Dec 2012)Randstad/Accenture/Bank of AmericaReview all documents submitted to Bank of America for Mortgage Modification.Data Entry of all Loan Modification completed on a daily basis.Provide Underwriter with task of items still required to complete loan modification.SR. ADMINISTRATIVE ASSISTANT (Computer Specialist) (Oct 2008 - Dec 2011)City of San Antonio, TX (ITSD)Prepare Travel arrangements for Managers Business trips.Data Entry of Travel expenditures for all staff personnel using SAP.Verify invoices of Purchase Orders or requisition line item using SAP.Maintain Calendars and reserved conference rooms for managers and Directors meetingsAssistant Program Coordinator (Jan 2006 - Sep 2008)City of San Antonio, TX (DCI)Monitor GED, ESL, and Computer Classes.Data Entry of all Courses records into Department spreadsheet.Communicate clearly and effectively, both verbally and in writing.ADMIN ASSISTANT FUNCTIONS Jul 2004-Dec 2005City of San Antonio, TX Health Dept.Ability to perform related duties and fulfilled responsibilities as required.Assigned, evaluates and monitored completion of CUSTOMER SERVICE FUNCTIONS TWICE customers.Document knowledge of the community and needs.REFERENCES:Javier Salazar, COSA-Health Dept. PHONE NUMBER AVAILABLEMaria Lozoria, COSA-Health Dept. PHONE NUMBER AVAILABLEPaula Figuerroa, COSA-ITSD Dept. PHONE NUMBER AVAILABLE/pre> |