Candidate Information Name Available: Register for Free Title Independent Contractor Agent/Customer Service Target Location US-AL-Sheffield Email Available with paid plan Phone Available with paid plan	20,000+ Fresh Resumes Monthly     View Phone Numbers     Receive Resume E-mail Alerts     Post Jobs Free     Link your Free Jobs Page     ... and much more Register on Jobvertise Free
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Candidate's Name
Street Address  - PHONE NUMBER AVAILABLEEMAIL AVAILABLE or EMAIL AVAILABLE**Professional Summary**:Dedicated and adaptable professional with a diverse background in customer service management, caregiving, administrative support, and independent contracting. Known for quickly rising through the ranks and driving positive outcomes in various roles. Seeking opportunities in retail management or remote customer support to leverage expertise in leadership, problem-solving, and client relations.**Work Experience**:* Independent Contractor Agent (Customer Support and Services) * Self-Employed, Sheffield, Alabama * 09 / 01 / 2023  Present **Established and managed client relationships, providing personalized support and solutions.*Handled inquiries, resolved issues, and ensured customer satisfaction through effective communication and problem-solving.*Utilized strong organizational skills to manage workload efficiently and meet service level agre* Private Caregiver * Private Employer * Muscle Shoals, Alabama ** 06 / 01 / 2019  02 / 04 / 2023 ** Provided compassionate care to my elderly client, focusing on her physical and emotional well-being.* Managed medication and schedules, appointments, and household tasks, ensuring a comfortable living environment.* Developed strong relationships with my client and the family, earning recognition for professionalism and empathy.* Assistant Customer Service Manager * Foodland Plus * Sheffield, Alabama ** 02 / 01 / 2013  05 / 01 / 2019 ** Promoted rapidly from cashier to Assistant Manager, demonstrating strong leadership and organizational skills.* Implemented training programs for new staff, resulting in a 25% decrease in onboarding time.* Streamlined customer service processes, leading to a 15% improvement in customer satisfaction scores within the first year.* Auto Body Shop Assistant * Nelda Stephenson Chevrolet * Florence, Alabama * * 11 / 01 / 2004  07 / 09 / 2012 ** Assisted technicians with vehicle repairs, preparation, and detailing, ensuring quality workmanship.* Managed inventory and ordered supplies, optimizing workflow efficiency and reducing costs.* Collaborated with team members to meet deadlines and exceed customer expectations.** Professional Break **:Took time away from work to care for a family friend, and to focus on family care and personal development, and quality time with my children.**Education**:* Post University * (ADP Online Courses) * BA Psychology * 03/19/2019  09/30/2021 ** No degree obtained due to COVID-19.***Skills**:* Excellent verbal and written communication and interpersonal abilities.* Strong leadership and team-building skills. *Proficient in customer service and conflict resolution.* Detail-oriented with a focus on achieving results.* Ability to adapt quickly to new environments and challenges.