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Click here or scroll down to respond to this candidate Candidate's Name
Miami, Florida
PHONE NUMBER AVAILABLE
Nickjeaninfo@gmail
PROFESSIONAL SUMMARY
I am a highly motivated individual with the desire to engage in a challenging environment that
offers growth and advancement with an organization in need of detailed oriented individuals.
PROFESSIONAL LICENSES
Resident State: Florida, 6-20 All Line Adjuster W372196
Non-Resident: Alabama, Arizona Arkansas, Texas, Georgia, Hawaii, Illinois, Indiana, Iowa,
Maine, Michigan, Minnesota, Mississippi, Montana, New York, Oklahoma, and South
Carolina and Mississippi.
CERTIFICATION
Xactimate Level II
Xactatanalysis
State Farm Property Certification
Fema Flood Certified PHONE NUMBER AVAILABLE
Tower Hill Auto and Property Certification
Rope & Harness Certification
Florida Citizens Certification
ClaimXperience Virtual Inspection
Symbility SY
EDUCATION
.
Miami Dade College
Bachelor s in Applied Science: Supervision & Management Graduated: DEC 2014MBILITY
EMPLOYMENT HISTORY
E.A Renfroe
Property Adjuster Aug 2019 Sep 2023
Mentored and trained a team of adjusters responsible for all aspects of loss claim
handling, including creating and presenting training classes to improve workflow
processes.
Reviewed homeowners claim with customers to handle all perils claims from inception
to closure.
Reviewed team members written requests for authority after reconciling supplemental
dwelling estimates, personal property and additional living expenses incurred.
Keep accurate record of documents, photos and estimates.
Demonstrated strong customer service and organizational skills to efficiently manage
all perils property and auto insurance claims.
Created estimates using Xactimate to calculate cost of restoration.
Investigated claim damage by speaking with insureds, obtaining photos, researching
utilizing various online sources and utilizing third party vendors
Utilized effective customer service, organizational and multitasking skills to efficiently
manage claim.
Handled over 20 calls per day while maintaining the highest standards of call quality
and customer service.
Reconciled contractor estimate ran comparison and supplemented warranted line
items.
Held discussion with contractors and other third parties during supplement process.
Informed insured on supplemented items and changes to estimate.
Investigated losses through interviews, satellite images, recorded statements,
data/documentation.
Coordinated with first- and third-party clients, repair facilities, temporary housing
companies and insurance agents for timely completion of property repair/payments to
conclude claims.
Reconciled estimates with contractors to ensure adequate payment.
Determined policy coverage through analyzing investigation data and policy terms,
including whether claim will be approved or denied for losses including loss of income
and business interruption.
Handled claims submitted by independent field adjusters including making coverage
and reserve decisions, and reviewing Xactimate estimates for accuracy.
Applied strong customer service, organizational and multitasking skills to efficiently
manage commercial property claims including condominium, homeowner, and
townhouse associations.
Updated claim status and diaries in detail and with accuracy.
Handled commercial property claim for equipment breakdown, loss of use, loss of
income, food spoilage, business alteration, subrogation, and theft.
Handles boat claims and applied policy in reference to: salvage/non-salvage items,
reconciliation of boat repair vs replacement, liability, wind/hail, lightning foreign
object damage and fire.
Implemented ALE through temporary housing agencies available and applied coverage
for long- term and short-term stay for displaced insured. Applied abatement and
normal food expenses to ensure accurate payment in accordance to policy.
Investigated loss of content and salvage/non-salvage items, restorable/non-restorable
items, applied depreciation accordingly.
Handled litigation claim by communicating with appraiser and or attorneys for
reasonable resolve to claims to maintain a level a satisfactory for the insured and
carrier.
Worley CO, SEP 2017 to March 2019
Position Desk Property Adjuster
Managing large case load of property insurance
claims pre-litigation and in litigation. Drafting
substantive motions and pleadings and responses
thereto:
Complies with timeliness, accuracy and service
standards of the company.
I worked residential property claims, with damages
of $165,000 worth.
SKILL S & INTERESTS
.
Skills: proficient in a variety of Microsoft office programs including Word, Powerpoint,
Publisher, outlook and Excel; proficient in claims adjusting software including ECS, Xactimate,
Symbility, Hover, and ConnectXplorer.
Interests: Daily walks; hikes; museums; politics; music; traveling
REFERENCES
Arthor Whitfield State Farm Adjuster PHONE NUMBER AVAILABLE
Tod Bryan EA Renfroe Supervisor (469) 569-1385
PaeVentrice Cannon Property Adjuster PHONE NUMBER AVAILABLE
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