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Account Executive Eversource EnergyContactEversource EnergyStreet Address Duchaine BlvdNew Bedford, MAPHONE NUMBER AVAILABLEEMAIL AVAILABLEObjectiveAs an Account Executive to Eversource Supplier Services my responsibilities included managing and implementing 47 Municipal Town Aggregations. Maintaining successful and productive relationships with 80 + Alternate Suppliers in the eastern MA region with a customer base of 90K. Lead - Call Center training for new hires- regarding supplier service processing. EducationBristol Community College777 Elsbree St.Fall River MAPHONE NUMBER AVAILABLEKey SkillsLeadershipTime ManagementData MiningCommunicationProblem-solvingExperienceMarch 2016- CurrentAccount Executive Eversource EnergyAugust-2006 -March 2016Sr. Customer Service Associate Eversource Energy June 2005- August 2006Nursing Scheduler/Human Resource Assistant Hathaway Manor Nursing FacilityResponsibilities: maintaining legal DPU required documents for Suppliers conducting business in eastern MA. Conducting required training sessions for Supplier state licensing. Working as a liaison between the company and outside stakeholders to ensure accuracy and communication to enhance Eversource Customer experience.CommunicationImplemented new procedures and technologies that improved efficiency and streamlined operations.LeadershipSuccessfully led internal teams to exceed company goals while maintaining excellent external stakeholders satisfaction scores. ReferencesAvailable upon request. |