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SUMMARYHighly driven professional with over 10 years experience in retail operations, sales, team leadership, inventory control, and profitability strategies. Highly skilled in conflict, resolution, planning and organizing, meeting goals, and customer satisfaction. EXPERIENCEOWNER, WELCOME HOME CLEANING & MAINTENANCE; AIKEN,SC 2019-2024 I handled the day-to-day operations of a small construction company. I handled all the bookkeeping, vendor management, budget management, deadlines, and due dates as well as ordering material and cleaning. I also coordinated and organized with property managers to meet their needs.ASSISTANT STORE MANAGER, ZAXBYS, AIKEN,SC 2016-2019 I handled the day-to-day operations of a fast paced restaurant. I overseen vendor relations, ordering weekly material, employee scheduling, employee training and development. I maintain sanitation to keep surfaces and equipment clean, follow health regulations, and protect customer safety. I processed customer sales transactions, adjustments and refunds. STORE MANAGER, DOLLAR GENERAL; AIKEN,SC 2015-2016I handled the day-to-day operations of a small retail store. I made employee schedules, organized and coordinated with vendors, made store merchandise orders, money deposits and bank runs. I hired and trained staff on daily duties and supervised. Overall daily operations by delegating task, managing shift changes and conducting manager duties to open and close business.STORE MANAGER, MURPHY EXPRESS; AIKEN,SC 2011-2015I handled the day-to-day operations of a petroleum company. I made employee schedules, organized vendors, organized and coordinated with staff. I hired and trained staff on daily duties and supervised. I processed customer sales transactions, adjustments, and refunds. Assisted customers, answered questions and resolved problems for stellar customer service.EDUCATIONSOUTHWESTERN COMMUNITY COLLEGE; BRYSON CITY, NC- ASSOCIATE IN NURSING 2002SKILLSSOUND JUDGEMENTSCHEDULE MANAGEMENTDOCUMENTATION AND REPORTINGINVENTORY MANAGEMENTCOMPLEX PROBLEM-SOLVINGINVENTORY AND CASH MANAGEMENTTEAM BUILDING AND LEADERSHIPP&L RESPONSIBILITYWORK PLANNING AND PRIORITIZINGFOCUS AND FOLLOW THROUGHPROJECT PLANNINGBUDGET MANAGEMENT |