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PHONE NUMBER AVAILABLEEMAIL AVAILABLEObjectiveHighly motivated and organized Customer Service Specialist/Cashier/BDC Manager, and team player in sales and service. Seeking to build and maintain customer relationships in automotive sales.Summary of QualificationsData entry including registering customers 30 day tags within the Ohio BMV systemService Cashier, handled large sums of moneyReceived/placed calls for all dealership departments, including recallsGreeted customers, provided excellent customer serviceCommissioned Collections in internet Auto SalesBusiness Development Center Sales Associate & Manager/MarketingCompleted BDC performance reports for sales repsCall Center experience, inbound and outbound callsProfessional Telephone Marketing, maintained business relationships including dealer tradesBooked appointments for service and showroom salesFamiliar with Dealertrack system, lease returns, and inventory/outplacement of all used carsExperienceGrogans Towne Chrysler Jeep Dodge Ram, Toledo, OH03/2015-09/2017BDC Manager/Internet SalesDunn Chevy Buick, Oregon, OH04/2013-02/2015Phone Operator/CashierSteve Rogers Ford, Waterville, OH08/2008-02/2013Business Development Center & Customer Service, Internet SalesEducationHigh School Diploma, Woodward HS, 1980References available upon request