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aundreapenny4@gmail.Aundrea com Fayetteville, Penny North Carolina PHONE NUMBER AVAILABLEWORK HISTORYMedical Assistant at Carolina Heart PhysiciansStreet Address /2021 - 02/2022 (1 year)*Schedule appointments for patients.*Perform routine laboratory tests and sample analyses.*Perform general office duties, such as answering telephones, taking dictation, or completing insurance forms.*Keep financial records or perform other bookkeeping duties, such as handling credit or collections or mailing monthly statements to patients.*Clean and sterilize instruments and dispose of contaminated supplies.*Operate x-ray, electrocardiogram (EKG), or other equipment to administer routine diagnostic tests.*Set up medical laboratory equipment.*Interview patients to obtain medical information and measure their vital signs, weight, and height.*Authorize drug refills and provide prescription information to pharmacies.*Explain treatment procedures, medications, diets, or physicians instructions to patients.*Change dressings on wounds.*Prepare treatment rooms for patient examinations, keeping the rooms neat and clean.*Collect blood, tissue, or other laboratory specimens, log the specimens, and prepare them for testing.*Inventory and order medical, lab, or office supplies or equipment.*Prepare and administer medications as directed by a physician.*Help physicians examine and treat patients, handing them instruments or materials or performing such tasks as giving injections or removing sutures.*Contact medical facilities or departments to schedule patients for tests or admission.*Record patients medical history, vital statistics, or information such as test results in medical records. Health Unit Coordinator (Healthcare Support) at The Tampa General Hospital Foundation IncStreet Address /2006 - 07/2014 (8 years)*Answer telephones and direct calls to appropriate staff.Schedule and confirm patient diagnostic appointments, surgeries, or medical consultations.*Schedule and confirm patient diagnostic appointments, surgeries, or medical consultations.*Transcribe recorded messages or practitioners' diagnoses or recommendations into patients' medical records.*Maintain medical records, technical library, or correspondence files.*Transmit correspondence or medical records by mail, e-mail, or fax.*Greet visitors, ascertain purpose of visit, and direct them to appropriate staff.*Perform various clerical or administrative functions, such as ordering and maintaining an inventory of supplies.*Compile and record medical charts, reports, or correspondence, using typewriter or personal computer.*Schedule tests or procedures for patients, such as lab work or x- rays, based on physician orders.*Prepare correspondence or assist physicians or medical scientists with preparation of reports, speeches, articles, or conference proceedings.*Interview patients to complete documents, case histories, or forms, such as intake or insurance forms.*Receive and route messages or documents, such as laboratory results, to appropriate staff.*Perform bookkeeping duties, such as credits or collections, preparing and sending financial statements or bills, and keeping financial records.*Operate office equipment, such as voice mail messaging systems, and use word processing, spreadsheet, or other software applications to prepare reports, invoices, financial statements, letters, case histories, or medical records.Office Manager (Management) at Women's Care of Brandon 01/2005 - 08/2005 (1 year)*Research, compile, and prepare reports, manuals, correspondence, or other information required by management or governmental agencies.Maintain records pertaining to inventory, personnel, orders, supplies, or machine maintenance.*Maintain records pertaining to inventory, personnel, orders, supplies, or machine maintenance.*Interpret and communicate work procedures and company policies to staff.*Provide employees with guidance in handling difficult or complex problems or in resolving escalated complaints or disputes.*Resolve customer complaints or answer customers' questions regarding policies and procedures.*Develop or update procedures, policies, or standards.*Prepare and issue work schedules, deadlines, and duty assignments for office or administrative staff.*Supervise the work of office, administrative, or customer service employees to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems.*Keep informed of provisions of labor-management agreements and their effects on departmental operations.*Develop work schedules according to budgets and workloads.*Implement corporate or departmental policies, procedures, and service standards in conjunction with management.*Make recommendations to management concerning such issues as staffing decisions or procedural changes.*Review records or reports pertaining to activities such as production, payroll, or shipping to verify details, monitor work activities, or evaluate performance.*Discuss work problems or grievances with union representatives.*Design, implement, or evaluate staff training and development programs, customer service initiatives, or performance measurement criteria.*Coordinate or perform activities associated with shipping, receiving, distribution, or transportation.*Arrange for necessary maintenance or repair work.*Discuss job performance problems with employees to identify causes and issues and to work on resolving problems.*Compute figures such as balances, totals, or commissions.*Plan for or coordinate office services, such as equipment or supply acquisition or organization, disposal of assets, relocation, parking, maintenance, or security services.*Coordinate activities with other supervisory personnel or with other work units or departments.*Train or instruct employees in job duties or company policies or arrange for training to be provided.*Monitor inventory levels and requisition or purchase supplies as needed.*Consult with managers or other personnel to resolve problems in areas such as equipment performance, output quality, or work schedules.EDUCATIONMiller Motte Technical CollegeGraduated 2022Medical Clinical AssistantSKILLSadministration, 0 yearconfidentiality, 0 yearregistration, 0 yearelectronic medical record, 0 yearmaintain medical record, 0 yearsterilize medical equipment, 0 yearprovide patient instruction, 0 yearperform clinical task, 0 yearelectrocardiography, 0 yearvenipuncture, 0 yearperform clinical duty, 0 yearperform clinical procedure, 0 yearclinical works, 0 yearLANGUAGESEnglish, BilingualSOCIAL NETWORKSFacebook, https://FacebookTwitter, https://YesLinkedin, https://LINKEDIN LINK AVAILABLE ABOUT MEI served in the militaryI have a drivers licenseI have management experience : 15 yearsI have a security clearance