Candidate Information Title Customer Service Representative Target Location US-PA-Pittsburgh	20,000+ Fresh Resumes Monthly     View Phone Numbers     Receive Resume E-mail Alerts     Post Jobs Free     Link your Free Jobs Page     ... and much more Register on Jobvertise Free
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Adaptability and ability to work under pressureStrong communication and organization skillsCustomer service backgroundAbility to work with diverse groups of peopleWORK EXPERIENCEHighmark - Pittsburgh, PA Feb 2017- April 2017Customer Service RepresentativeMaintained confidential client informationDelivered policy proceeds after a claim was filed and approvedHandled incoming fax through and from providers to set up prior authorization for membersCorresponded with insured or agents to obtain information or inform them of account changesCVS Caremark - Monroeville, PA April 2014 -Jan 2015Customer Service RepresentativeHandled incoming and outgoing calls to customers and clients to place orders for their medicineTracked prescription orders, handled customer inquiries and referred customers to appropriate personnelCompleted supporting paperwork and data entry as requiredSSIS - Pittsburgh, PA Aug 2013 - Jan 2014SecurityMonitored and protected students from criminal activityEnsured students werent roaming the hallways, had legit hall passes and that there were no fightsAuthorized entrance and departure of employees, visitors, etc. to maintain security of premisesWrote reports of daily activities and irregularitiesGiant Eagle - Bridgeville, PA June 2013 - Sept-2013Food Prep AssociatePrepared a variety of foods, such as meats, vegetables, or dessertsWashed dishes, cleaned work areas and equipmentWeighed and measured orders, and prepared food for the next dayTook and recorded temperature of food and food storage areas, such as refrigerators and freezersStored supplies or goods in kitchens or storage areas, cut cooked or raw foodsDial America - Pittsburgh, PA Feb 2013 - May 2013Customer Service RepresentativeAnswered telephones to direct calls or provide informationAssisted customers with their benefits; researched and verified medical benefit informationConfirmed certain clients medical claim payments were verified and correctResponded to customer problems or complaintsTRG Customer Solutions- Robinson, PA Nov 2010 - Dec 2012Sales RepresentativeReceived incoming and placed outgoing calls for AT & T and Direct TV customersResolved customer complaints regarding services and prepared sales or other contractsContacted current or potential customers to promote products or servicesEDUCATIONPittsburgh Career Institute - Pittsburgh, PA Jan 2015 - Feb 2016Massage Therapy DiplomaGPLC - Pittsburgh, PA Jan 2006Attained GED