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Title Vice President Account Management
Target Location US-NC-Charlotte
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
PHONE NUMBER AVAILABLE EMAIL AVAILABLECharlotte, North Carolina https://LINKEDIN LINK AVAILABLE Executive ProfileDynamic, highly motivated and entrepreneurial sales leader with extensive experience within the managed contract services and BPO. Proven ability to attract, train and develop high performing teams at all levels of the organization. Developed sales and account management performance plans, strategies, while managing business unit KPIs and metrics. Consistently exceeding sales goals, client retention and contract renewals. Ability to develop lasting, long-term relationships, while effectively engaging with clients to deepen relationships and exceed revenue goals within highly competitive industries. Core QualificationsC-Level Executive Communications  Turnaround Management  Sales Leadership  Talent Development New Market Penetration  Pipeline Management  Contract Negotiations  SalesForce  Luxor  HubSpot Strategic Account Management Leadership  Client Retention & Renewals  Project Management Professional ExperienceServiceMaster, Atlanta, GA 04/23-04/24ServiceMaster Brands is a leader in needs-based services with 3200 franchises, 4600 locations and $3.7B in system wide sales. Vice President of SalesAs a member of the Leadership Team, reporting directly to the COO, the Sales Vice President is responsible for leading a Team who owns all aspects of sales/business development and account growth/retention. 2023 Achievements$30.7M of National Account Manager & Digital Marketing generated Invoiced Commercial Revenue Sales Society: Three Diamond Level National Account Managers  One Gold Level National Account Manager Secured 29 Net-New MSA Accounts  Secured 27 Net-New Vetted Accounts Sodexo, Paris France Global HQ & Gaithersburg MD US HQ 08/17-01/22 International managed contract service provider with 22B in annual revenue. Sodexos 412,000 employees provide catering, facilities management, employee benefits and personal home services to 100 million consumers daily in 56 countries. Managing Sales Vice President, 08/20-01/22As a member of the Executive Leadership Team, reporting directly to the CEO of Sodexo Seniors, the Sales Vice President is accountable for leading all aspects of sales/business development and Client Relations (Retention) for North America. Coach the North American Sales Team from the end-to-end sales process, from prospecting to pipeline development, to deal structure, to contract negotiation Manage the sales pipeline as regional portfolios across North America to achieve revenue targets Forecast monthly and quarterly revenue growth numbers to achieve corporate budgets goals Provide insights to help optimize internal processes and external market positioning AchievementsSales Team Prospecting Activities = 220% increase YOY Hit Rate = 43% increase YOYNew Contracts Won = 60% increase YOY NewContract Size Won = 55% increase YOY P&LNew Contact Wins = 42% increase YOY Sold$158M worth of New Contract Term RevenueSecured $69M worth of annual contact renewalsVice President of Account Management, 01/19-8/20 Coach the North American Client Retention team to ensure client satisfaction and retention Lead the development and execution of account development plans to drive revenue growth Achievements2020: $12M of annual contract renewals2019: $10M of annual contract renewalsSenior Director - Retention & Client Relations, 08/17-1/19 Responsible for all Clients for Life activities by conducting annual expectations meetings, business reviews and operational performance excellence adherence Strategically support Operations in all aspects of client relations for retention Brightview, Plymouth Meeting PA 11/15-01/17Vice President of Enterprise SalesDeveloped and grew enterprise clients in each major customer category segment; maintained accountability for national brand management and strategic and tactical marketing programs to ensure achievement of revenue goals. Led the Executive Sponsorship for five enterprise clients representing over $22M in annual recuring revenue, which represented integrated facilities management, senior living, GPOs, hospitality and property management Collaborated with key Client Senior Executives to develop market strategies for growth and retention Identified key Enterprise opportunities within market segments to facilitate revenue growth Recall North America, Norcross GA 01/10-11/15Global leader in information management providing contract managed services for document storage to digital conversion, data protection and secure destruction. (Acquired by Iron Mountain in 2016) Sales and Business Integration Manager, 10/14-11/15 Led all client integrations of acquired entities from due diligence through the assimilation into the Recall systems, including work streams, customer relationships/implementations and competitive market analysis. Led Sales and Business Integration for acquisitions in North America including, Kansas City, MO, Richmond, VA, Pittsburgh and Erie, PA, Cleveland, OH, San Antonio, TX and Spartanburg, SC Collaborated with Marketing to develop all post-acquisition customer communications of integration updates Managed strategic account plans, including contract renewals of newly acquired customers Developed cross-sell strategy across service-line and market sales opportunities Conducted internal Monthly Business Reviews to the Executive Leadership Team on all aspects of the integrations Regional Sales Manager, 01/10-10/14Hired, trained, developed and Regional Account Managers each with a $15M annual recurring revenue portfolio and Regional Sales Executives focused on new business development. Developed C-Suite relationships with newly acquired accounts to ensure client satisfaction and retention Implemented strategies to increase sales activities for new business development and cross sells Provided weekly ongoing coaching and professional development Conducted Monthly Business Reviews with Executive Leadership Team, providing updates on revenue growth and retention in each of the regional marketsAchievements2014: Presidents Club Regional Sales Manager2011: Presidents Club Regional Sales ManagerCintas Corporation, Mason OH 05/02-11/09Market Sales Manager, 06/05-11/09Hired, trained, motivated and coached Sales Executives to achieve new sales quota on a weekly & monthly basis. Achievements2009: 148% to plan2008: 126% to plan2007: Presidents Club Market Sales Manager2006: First-year Sales Manager: 104% to planSales Executive, 05/02-06/05Focused on new business development via cold calling and setting appointments with prospects to meet new sales quota. Achievements2005: Pinnacle Sales Executive (#1) in North Central Group 2004: Presidents Club Sales Executive2003: Peak PerformerEducation: BBA Marketing: University of Wisconsin  Whitewater WI

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