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Candidate's Name
EMAIL AVAILABLE PHONE NUMBER AVAILABLE Seale, ALSUMMARYSeasoned professional with 14 years' experience in customer-oriented roles, seeking a Customer Service Rep position. Excelled in client relations, data entry, and policy assistance as an Accounting Specialist at Randstad/Aflac. Proven track record in maintaining customer relationships and handling customer inquiries with efficiency and care. WORK EXPERIENCEMentoring Youth Services Columbus GeorgiaChildcare Worker November 2023 - February 2024 Provided compassionate and supportive guidance to children aged 6-12 at Mentoring Youth Services, fostering a safe and nurturing environment conducive to emotional and social development. Randstad/AflacAccounting Specialist Jun 2019 - Jan 2024 Accurately processed financial data entries and maintained records using Pay Logic and TPX systems, ensuring data integrity and compliance. Provided customer support by resolving policy-related issues and effectively handling inbound inquiries, enhancing client satisfaction.Selling Aflac ProductsIndependent Contractor 2016 - 2019 Managed key client accounts, ensuring accurate and timely data entry to facilitate effective tracking and service delivery. Cultivated and maintained positive relationships with customers and representatives, enhancing client satisfaction and retention through direct and business-to-business sales initiatives. Open Gate Pharmacy Columbus, Ga.Pharmacy Technician Extern Jun 2015 - Sep 2015 Managed medication inventory effectively, ensuring accurate labeling and replenishment of IV batches. Executed cart fill processes, contributing to the efficient distribution of medications. Enrichment Services ProgramTeacher 2004 - 2009 Delivered comprehensive educational courses, ensuring a robust and adaptive learning environment for diverse student needs. Managed and updated medical and physiological records, maintaining high standards of accuracy and confidentiality. Conducted thorough assessments for Individualized Education Programs (IEP) and Individual Family Service Plans (IFSP), facilitating appropriate educational accommodations and support services. EDUCATIONVirginia CollegeAAS, Pharmacy TechnicianColumbus, Ga.2015Chattahoochee Valley Community CollegeEarly Childhood Edu.Phenix City, AL.2005SKILLSProficiency Using a (PC), MAC Along With the iOS, and Microsoft Suite to Include: Word, Excel, Outlook and PowerPoint. Exudes a Strong Work Ethic and Problem Solving Skills, Can Multi-Task and Manage Time. Extensive Knowledge and Enthusiasm for Medication Inventory Management. Excellent Oral, Written, Interpersonal and Communication Skills. Ability to Effectively Deal With Conflicting and/or Ambiguous Situations. Able to Confront and Properly Address Issues Within a Timely Manner. Great Customer Service Skills; Can Think Analytically and Critically. Maintains Organizational Skills and the Ability to Preserve Information in a Logical Manner. Pharmacological Calculations Intravenous Admixture and Sterile Compounding |
