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Click here or scroll down to respond to this candidateCandidate's Name
19421 Evening Star Way, Farmington, MN, US, 55024 PHONE NUMBER AVAILABLE EMAIL AVAILABLE I am a client obsessed specialist who is results-driven. I have extensive history in collaborating with partners on various levels. My problem-solving skills are extraordinary in multiple facets, as my background is seasoned with diversity. I specialize in providing positive support with practical implementations and enforcements. Fostering active and instrumental environments is imperative to the goals and results I am in pursuit of.Professional ExperienceAmazon October 2021 - PresentTransportation AssociateAdhere to company rules and regulations and make safety a priority at all times Perform various functions within the yard, support site operations teams, internal transportation field teams, and external carriers, as needed, to ensure all trailers arrive and depart on time with zero defects and to maintain workflow for buildings Operate Commercial Motor Vehicles (CMVs) on non-public roads or in yard to move trailers to/from dock and parking locationsOperate CMVs on public roads as required while staying on predetermined routes and using approved equipmentComply with company policies, procedures, and DOT regulations (size, weight, route designations, parking, trailer designations, violation and incident reporting requirements, break periods, etc.)Complete driver vehicle inspection reports on equipment and notify managers of any maintenance or delivery issues encounteredFollow hostler and delivery schedules, track and report working hours and breaks at appropriate times, adhere to yard safety policies, obey all applicable traffic laws, and drive in accordance with weather/road conditionsAmazon June 2021 - October 2021Yard MarshalEffective communication between Carrier Drivers, Dock Clerk, Dock Crews & Security Overall enforcement of Yard and Dock Safety Procedures Distribution of safety equipment to, and management of return from, delivery drivers Reporting of non-complianceManagement of vehicles in Yard and to Docks in compliance with site physical restrictions Keller Williams Select April 2021 - PresentRealtorEvaluating and inspecting properties before listing them on the market. Suggesting improvements to sellers that will increase marketability and raise the value of properties.Advertising, marketing, and tailoring each listing to the correct audience. Representing buyers to find the best properties that meet their needs at the right price. Taking clients on viewings of properties, making offers and negotiating terms of the purchase. Amazon December 2018 - June 2021Driver Trainer/RTS/Sort AssociatePartner with leadership to coordinate, facilitate, and measure training related activities for groups of Delivery Associates.Track and monitor performance including on road ride behinds to measure on-road quality, adherence to standards, and identify re-training and process improvement opportunities. Support standard work and safety programs.Self Employed April 2016 - December 2018Homemaker/Real Estate Investor/LandlordProvide the tenant safe and habitable living conditions Notify the tenant before entering the premiseAddress property maintenance in a timely mannerGive tenant advance notice before raising rentProvide personal contact information to the tenant Wells Fargo Bank, N. A. June 2012 - April 2016Personal BankerHelping customers open up checking and savings accounts Assisting clients in opening lines of creditMaintaining customer accounts and confidentiality while helping resolve disputesManaging the accounts and finances of their clients Providing banking services like loans or credit cards Research and resolve client issuesCreating and communicating summaries of client interactions for quality purposes Identify and communicate any possible risks associated with client accounts Covidien November 1998 - June 2012Hypodermic Needle InspectorInspect needles to ensure that the product is whithin required specifications Inspect material to verify that correct items are used for each lot Verify that all documentations are accurate an complete per standard of work Maintain a neat and clean work station.SAC Companies March 1996 - March 1999SupervisorImprove customer service experience, create engaged customers and facilitate organic growth Take ownership of customers issues and follow problems through to resolution Set a clear mission and deploy strategies focused towards that mission Develop service procedures, policies and standards Keep accurate records and document customer service actions and discussions Analyse statistics and compile accurate reportsRecruit, mentor and develop customer service agents and nurture an environment where they can excel through encouragement and empowermentKeep ahead of industrys developments and apply best practices to areas of improvement Managed a team of 30+ representatives in a call center setting EducationMasters in Business Administration August 2011 - February 2015 Ashford University, San Diego, CAFocus: Organizational LeadershipBachelor of Applied Science in Supervision and Management August 2009 - May 2011 Daytona State College, Daytona Beach, FLKey SkillsExceptional written and verbal communication skills at all levels Extensive experience within customer service environment Experience analyzing information and standard of work to assess performance drivers Proficiency in computer and internet utilization - Microsoft Office Suite Consistent desire to expand skills into different areas Proficient in the English language |
