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EMAIL AVAILABLEMobile: PHONE NUMBER AVAILABLE/Home: PHONE NUMBER AVAILABLEExperience:SISU ENERGY LLCDispatcher for over 150 trucksAutomatizeGoogle Docs5F/LohiDitatAtlasGoHawkQuadrupel MonitorsPhonesBOL matching to TicketOutlookTeamsMultiple phone linesOctober 2023-Feb 2024Six FlagsNational Support AgentData EntryOnline Payment ProcessingComplaint resolution specialistDeescalation support agentMarch 2023-Oct.2023Cirenios Trucking LLCAdministrative AssistantDual Screen MonitorMicrosoft Office SoftwareQuickBooksAP/ARPayrollAnswer phones, faxing, emailingInvoicesDispatchGreet ClientsAnswer phones, faxing, emailingPrepare Tax ReturnsOne on One Directional MentoringEnd of year document preparationSeptember 2013- May 2022Centauri Health SolutionsDisability SpecialistAnswer incoming callsInput info into integrated Software for specialtyFax, Email, Call disability with updated infoContact providers for Medical RecordsObtain authorizations to complete everything electronically Call center environmentDual Screen MonitorMay 2021-February 2022Education:Associates Degree in BusinessTarrant County CollegeGraduated June 2012 with a GPA of 3.25