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Winter Haven, FLPHONE NUMBER AVAILABLEEMAIL AVAILABLEPROFILE Dynamic, responsible employee, talented and ambitious individual seeking to obtain a position with a company to build a career within. Highly adept at assisting coworkers and customers utilizing best practices.SKILLS &ABILITIESActive Listening Service Orientation Teamwork Initiative Positive Attitude Time Management Leadership Skills Multilingual (English / Gujarati / Hindi) Social Perceptiveness Multitasking Microsoft Teams MS Word MS Excel Animation Graphic Design Web Page Design Quick Learner & Apply new concepts EXPERIENCECONSULTANTPAYJI LLC. WINTER HAVEN, FL01/2023 PRESENTMicrosoft Teams Administrator.Microsoft 365 Support.Hospitality Revenue Audit and Reporting.Customer Services.Smoothie Store Project.Hiring and Interview New Crew.Training Employees.Starting the Smoothie Store from scratch in 3 months. TOLL COLLECTOR SUPERVISORFANEUIL INC. LAKELAND, FL06/2015 09/2022Audited Shift Reports.Crystal Reports for Revenue received.Prepared Bank Reconciliation Reports.Prepared MS Excel Spared Sheet.Prepared weekly and end of the month reports.Prepared Change Order request to bank.Cash management and deposits with Armed courier.Customer Services.Training of new employees.Prepared Employee Schedules.Monitoring Alarm System.Monitoring Security system.MANAGERSUPER 8 WINTER HAVEN, FL01/2007 03/2013Answered inquiries pertaining to hotel policies and services and resolved occupants' complaints.Participated in financial activities, such as the setting of room rates, the establishment of budgets, and the allocation of funds to departments.Conferred and cooperated with other managers to ensure coordination of hotel activities.Greeted and registered guests.Monitored the revenue activity of the hotel or facility.Managed and maintained temporary or permanent lodging facilities.Trained staff members.Observed and monitored staff performance to ensure efficient operations and adherence to facility's policies and procedures.Coordinated front-office activities of hotels or motels and resolved problems.Inspected guest rooms, public areas, and grounds for cleanliness and appearance.Assigned duties to workers, and scheduled shifts.Received and processed advance registration payments, mail letters of confirmation, or return checks when registrations cannot be accepted.Interviewed and hired applicants.Purchased supplied, and arranged for outside services, such as deliveries, laundry, maintenance and repair, and trash collection.Helped staff members by inspecting rooms, setting tables, or doing laundry. EDUCATION &CERTIFICATIONSBachelors degree in scienceS M Patel Collage of Home Science - IndiaData SpecialistComputer Coach Training Center Tampa, FLPower BIInformation Technology Centre - IndiaAdvance ExcelInformation Technology Centre IndiaWindows 10, 11 and Mac OSMicrosoft 365Desktop PublishingWeb Page DesigningInformation Technology Centre India |