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Phone: PHONE NUMBER AVAILABLEEmail: EMAIL AVAILABLEObjectiveAccomplished versatile, lucrative professional seeking to leverage extensive knowledge of employee relations, business and positive communication in a customer-focused position that works directly with clients and ensures a positive experience. To secure a challenging position in a reputable organization to expand my learnings, knowledge, and skills.Key QualificationsGenuine enthusiasm and a sense of caring for the needs adults with exceptionally high customer Service satisfaction.Seizes every opportunity when faced with a customer in person or virtually.Able to adept at addressing many issues and help others if neededOutstanding computer skills,Salesforce, Outlook,Exel,Word Document and etc.Ability to recognize problems, resolve or escalate as neededA self-motivated and disciplined individual with a strong work ethic and proven track record.Dependable, personable, and dedicated to great communication skills .Motivated to assist customers and/or fellow associates with problem solving and reaching team/personal goals.Work ExperienceSales Specialist Dec. 2017- Oct. 2019Ralph Lauren PoloPossess excellent sales, marketing, and negotiation skillsProcessed sales and paymentsCustomer service oriented with good communication and time management skillsMaintained accurate records of all transactionsAbility to provide service in a quick and efficient mannerSales/Customer Service November 2019-2020PublixHandled all forms of payment and provided correct change if necessaryBagged groceries, helped carry groceries to car and provided a friendly serviceApplied communicative techniques to effectively and diplomatically interact with internal and external customersChild Care CounselorOctober 2020- 2021The Methodist HomeProvided special care for females the ages of 12-18Effectively communicate written information to the right people in such a way as to establish an accurate record of each childs placement (Daily logs, etc.) and maintain accurate records.Behavioral TechnitianJuly 2021-November 2021HopebridgeReviewed behavior plans and other relevant materials developed by behavior analysts for patients to facilitate consistent implementation and monitor outcomes appropriatelyCompleted daily progress notes related to the implementation of the intervention planWorked with children by helping them learn how to communicate, play, and learnBlueSprig Autism CenterJanuary 2022-December 2022Behavioral TechnitianTaught clients with autism communication, social, and self-help skills in an individual or small group setting.Experience applying regulations, other official guidance and principles, including the latest procedures and techniques sufficient to oversee the planning, development and implementation of the technical aspects of programs.Collected data to monitor the progress of the children we support.Adhered to all policies and procedures, including, but not limited to, confidentiality and mandated reporting standards as set by the FAC clinical teamHenry County ESSAugust-PresentSubstitute TeacherFollow lesson plans provided by the regular Teacher to create a cohesive and consistent learning experience for studentsManage the classroom effectively to encourage student participation, minimize distractions and maintain a positive learning environmentTrack attendance, administer quizzes and tests, explain assignments, collect homework and provide general supervision during class periodsAdapt teaching methods to fit the needs of each individual studentSupervise students in and out of the classroom, including in the halls, on the playground and in the cafeteriaProvide in-class and at-home assignments based on the available lesson plansData Recognition CorporationJanuary -PresentDRC Test Scorer score standardized test questions that need human intellect and reasoning to assessproduced accurate scoring while working in front of home computerEducationEagles Landing High School 2016Fort Valley State University 2021References(Furnished upon request) |