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Click here or scroll down to respond to this candidateCandidate's Name
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PHONE NUMBER AVAILABLE EMAIL AVAILABLESUMMARYExperienced Manager in Retail, Finance, Operations, Human Resources and TechnologyOutstanding ability to motivate and empower othersExcellent platform skillsTraining and development expertiseInnovative team leaderOBJECTIVEA Management role in the areas of Operations, Technology, Banking, Mortgage, or Human ResourcesEXPERIENCELoan Officer-Alliance Community Bank2021-PresentAs the Loan Officer with ACB, I originate Mortgage, Consumer, and Commercial loans. As a loan officer at ACB, I am also tasked with managing current customers through service and collections. I manage a large book of business covering all aspects of lending, while marketing, and cultivating outside partner relationships.Mortgage Loan Originator- Regions Bank2018-2021As an MLO I was tasked with literally re-establishing the entire mortgage program in Springfield, and surrounding area. The Springfield IL area had been without an MLO for about a year and a half and was covered by other originators outside the area. I have re-established the mortgage brand in the community through entities like CAAR, Chamber of Commerce, local realtors, and title companies. I work everyday of the week when needed. I originate mortgage loans, and help potential borrowers prepare for application. I make an effort to attend every closing and do follow-ups with clients to continue to build our relationship after the closing.CRA Mortgage Loan Officer - US Bank2016-2018As the CRA (Community Reinvestment Act) MLO I originate mortgage loans for new and existing clients, including some specialized products exclusive to only CRA lenders. I have built my business, through outstanding service, along with individual and joint marketing. I team up with my branches with internal referrals. I take pride in establishing solid relationships with realtors and some of their agencies throughout the area getting referral business and doing open houses.Store Manager Lowes Home Improvement 2015-2016At Lowes I held the position of ASM (Assistant Store Manager). In the position as ASM I led in customer service, sales, and motivation of team members, as well as other managers. I specifically managed the areas of Paint, Hardware, Tools, and Home Dcor. Interviewing, coaching, discipline, and customer issues are only just some of many tasks that I had to deal with as a manager at Lowes.General Manager- TitleMax Illinois & Missouri 2012- -2014As the General Manager I run or support offices within my district based on needs and circumstances. This position involves tasks such as managing the P&L, opening new accounts, managing accounts through phones calls or live conversation, outside marketing, training coaching and developing of lower-level management and staff. My position could take me to any one of 12 stores within my district, but most of my focus was in the Springfield, IL market.Area Supervisor- Popeyes Louisiana Kitchen Central, IL. 2011- 2012Supervisor over 5 locations. Interact and develop management and staff to complete specific tasks and perform to company standards. I manage budgets, sales targets, local store marketing while looking for other ways to maximize brand exposure.Manager- Applebeess Restaurant, Springfield, Illinois 2010 - 2011Manage all aspects of the business including recruiting, discipline, and maintaining staffing levels. I use my expert people skills to provide great customer service while developing stronger relationships with my customers, and staff. I am a career General Manager and currently waiting for an opening to come available that I may move into.Branch Manager - Woodforest National Bank, Springfield, Illinois 2007- 2010Managed all aspects of the business. Opened 3 new branches and managed 4 throughout Central Illinois. Overall responsibilities included: managing all staff, opening new accounts, and internal/external marketing. Interviewed, hired, developed, and trained an effective sales force. Coached team in sales, service, and the general operations of the business. Participated in community activities to foster and develop customer relationships. Set marketing sales goals, tracked all financials, loss prevention, and motivated others to assist in branch operations. Made lending decisions on customer accounts. Made schedules to ensure the branch was fully operational. Analyzed customers needs and advised customers on the mechanics of new accounts e.g., IRAs, CDs, debit cards, and other bank products.Branch Operations & Technology Manager - AXA-Equitable, Springfield, Illinois 2005-2007Supported and supervised over 60 sales agents and approximately 10 staff personnel. Oversaw all aspects of the operation including payroll, marketing, Client servicing, evaluations, and development planning. Handled local marketing and community involvement in effort to grow the brand. Covered development planning and performed annual budgets. Managed all local bank accounts including Illinois and Iowa.General Manager - Shoe Carnival, Springfield, Illinois 2003-2005Signed on as Store Manager and shortly thereafter promoted to General manager.Responsible for 1 of the top three most profitable stores in country.External Home Loan Consultant Countrywide Home Loans, Springfield, Illinois 2003-2004Originated mortgage financing for new home buyers.Home Mortgage Consultant Wells Fargo Home Mortgage, Springfield, Illinois 2002-2003Responsible for providing loans, refinance quotes, equity loans, new home purchasesand other financial services offered by Wells Fargo.EDUCATIONLincoln Land Community College - History and Graphic Design.Parkland College - History and Graphic Design. |
