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Click here or scroll down to respond to this candidateCandidate's Name
Fort Lauderdale, FL Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEWork ExperienceCustomer Service RepresentativeNations Benefits - Plantation, FLNovember 2021 to August 2023Took incoming phone calls in a call center environment, 70-100 calls daily We had a contract with health insurance companies such as; United Health, Anthem, Blue Cross Blue Shield. I would assist patients with refilling prescriptions and placing orders for over the counter products covered under their insurance plan.Remote Customer Service RepChange Health Care - Fort Lauderdale, FLApril 2019 to October 2021 Taking inbound calls from patients Scheduled appointments and sent out reminders Created patient profiles and updated their information in the healthcare system Adhered to HIPPA laws concerning patient privacy and abiding by state regulations. Delivery DriverUPS - Fort Lauderdale, FLSeptember 2017 to March 2019 Made on time deliveries to residential and commercial customers Picked up packages and returned items to UPSs warehouse Home Health AideMichelle Sunshine home - Cleveland, OHApril 2005 to March 2017 Took care of elderly patients in their home or facility House cleaning, cooking, and laundry Drove patients to their doctors appointments Bathed patients and administered medicationEducationAssociates DegreeUniversity Heights University - University Heights, OH Certifications and LicensesMulti certificates HHIPA appointment setting, counseling information input data entry updating filesPresentCPR CertificationAssessmentsCustomer focus & orientation FamiliarMarch 2022Responding to customer situations with sensitivity Full results: FamiliarWarehouse safety Highly ProficientApril 2022Using safe practices in a warehouse settingFull results: Highly ProficientCustomer service FamiliarApril 2022Identifying and resolving common customer issuesFull results: FamiliarIndeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field. |
