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EMPLOYMENT HISTORYFEB Street Address  - APR 2024Installation Coordinator, Kalins Indoor Comfort, Sioux City, IA Schedule installation of HVAC equipment, coordinating with customer and subcontractors as needed Register customer equipment Use multi phone line system Proficient use of Microsoft Word and excel Use of Service Titan software Take customer payments Daily deposits Type and assist writing proposal lettersManaged precise scheduling of HVAC installations, improving workflow efficiency. Enhanced customer satisfaction by streamlining equipment registration process. Facilitated team communication with effective use of Service Titan software. Implemented daily deposit procedures that optimized financial operations. Developed proposal letters that increased client engagement and business opportunities. Supported client relations by proficiently handling inquiries and payments. APR 1999 - JAN 2007Maintenance Services Coordinator, Boys and Girls Home and Family Services, Inc., Sioux City, IA Multi-line phone system use Schedule maintenance work throughout all Siouxland locations Microsoft Word and excel use Filing TranscriptionMAR 1998 - FEB 1999Receptionist, Intellitec International, Sioux City, IA Answered phonesAUG 1994 - FEB 1998Assistant Manager/Sales Associate, Casual Corner Group, Sioux City, IA Build customer base Schedule staff Daily deposits Open and close store Set displays Unpack freight and put on sales floor Reach daily sales goals InventoryMAY 1993 - JUN 1994Direct Care Staff, Mid-Step Services, Sioux City, IA Direct care staff for developmentally disabled people Assist in all aspects of daily lifeEDUCATIONHigh school diploma, Homer Community High School, Homer, NE 309 N 2nd St, Homer, 68030EMAIL AVAILABLEPHONE NUMBER AVAILABLELANETTE MOEPROFESSIONAL SUMMARYInstallation Coordinator with over 17 years of experience at Kalins Indoor Comfort, proficient in scheduling and coordinating HVAC equipment installations, enhancing workflow efficiency and customer satisfaction. Previously served as Maintenance Services Coordinator, adept in managing maintenance schedules across multiple locations and handling administrative tasks with proficiency in Microsoft Office. Demonstrates strong customer service, multi-line phone system management, and financial transaction skills, ready to bring dedication and detailed organizational abilities to a new role.SKILLSCashiering Cleaning ExperienceCash Handling Food PreparationKitchen Experience Microsoft WordCooking TranscriptionMulti-line Phone Systems Administrative Experience Freight Experience TypingDevelopmental Disabilities Experience Assistant Manager Experience English Organizational skillsClerical Experience