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PROFESSIONAL SUMMARYDedicated, detail-oriented Quality Control Manager with 6 years of experience providing outstanding quality standards that are followed in the development, delivery and execution of products and services. Driven leader who demonstrates excellent leadership, analytical, cross-functional, interpersonal, and communication skills. Experience leading a Quality Control team of 140+ members. Proficient in Excel, Qlik, and Business Objects.SKILLSLeadership and MentoringOperational EfficiencyConflict Resolution TacticsCorrective ActionsInspection ProcessesLoss Prevention StrategiesLean Manufacturing MethodologiesPerformance EvaluationsContinuous Improvement ProjectsDisciplinary ActionQuality ImprovementActivitiesTotal Quality ManagementDocument Management System SoftwareBest Practices and StandardsWork Process StreamliningWORK HISTORY Department Coordinator05/2023 to 04/2024 Catalent, Bloomington, INSupported administrative operations using data collection and metric reporting system.Organized, and created visual representations data using spreadsheets, reports, slideshows, etc.Assisted with ordering/receiving and logistics coordination of supplies needed to support department functions.Improved quality results by studying evaluating and redesigning processes and implementing changes.Accurately followed GMP documents. (Batch records, SOPs, protocols)Driving area continuous improvement activities.Worked effectively in a team environment to achieve company goals.Performed equipment set up and changeover.Troubleshoot basic equipment and recommend solutions.Effectively trained other personnelSafely operated complex equipmentCompleted projects and special assignments by establishing objectives, determining priorities, managing time, gaining cooperation of others, monitoring progress, problem-solving and making adjustments to plans.QUALITY CONTROL MANAGER05/2016 to 11/2022 Cook Medical, Bloomington, INDeveloped and analyzed quality control processes and deliverables to determine present standards and establish recommended action plans.Verified parts and materials through audit inspections and independent checks.Used Qlik and Business Objects to produce reports regarding daily production quality, nonconformance of products or processes and quality trends.Improved quality processes for increased efficiency and effectiveness.Updated quality control standards, methods and procedures to meet compliance requirements.Managed and archived quality documentation and participated in internal and external quality audits.Mentored and encouraged employees to strive for excellence while fostering professional growth.Completed performance reviews.Evaluated employee skills and knowledge regularly, training and mentoring individuals with lagging skills.Liaised with Training to organize and perform 1 week quality standard training for new and existing staff.Resolved issues quickly to maintain productivity goals.Managed continuous improvement initiatives to drive gains in quality, flow and output.Reviewed work for quality and compliance with company standards and design specifications.QUALITY CONTROL GROUP LEADER03/2011 to 05/2016 Cook Medical, Bloomington, INImproved quality processes for increased efficiency and effectiveness.Communicated job expectations and monitored employees.Completed production plans by scheduling and assigning personnel to daily tasks.Identified problems and implemented effective solutions.Maintained proper inventory levels.Managed departmental performance measures.Sorted product and provided expertise on non-conforming product requirements.Recorded and reported attendance and hours worked for all area employees. |