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PHONE NUMBER AVAILABLEEMAIL AVAILABLEPROFESSIONAL SUMMARYHighly motivated and outgoing sales professional with an extensive customer service background and proven track record of driving increased sales, seeking to leverage skills and expertise to serve as a liaison between families, agencies, and other support systems, focusing on housing, skill building, and access to resources. HIGHLIGHTS OF QUALIFICATIONS Extensive experience in customer service and sales Exceptional written, verbal, and interpersonal communications Proven track record of driving increased sales and improving buyer experience Proficiency in managing customer profiles and sales information Critical thinking and negotiation tactics Financial order and risk managementPROFESSIONAL EXPERIENCE:Automotive Salesman 2019 - PresentShea Buick GMC Flint, MI Cultivate customer relationships to achieve sales objectives and provide insight into products, features, and options. Follow up and maintain contact with customers via email, phone calls, and regular updates on promotional offers. Negotiate strategically with customers to close deals, present vehicle prices, interest rates, and terms of payments, and communicate with the sales and finance managers. Maintain in-depth knowledge of industry trends, new and pre-owned vehicle inventories, and vehicle features. Automotive Salesman 2003 - 2019Randy Wise Chevrolet Flint, MI Maintained a friendly, outgoing attitude while working closely with customers to identify ideal vehicle solutions. Implemented workplace improvements that led to a 10 percent customer base increase at the dealership. Improved overall quality of used car inventory by executing effective trade-in and auctioning policies. Facilitated effective customer sales by managing license, title, and inventory issues - recognized as one of the top 10 sales associates out of over 150 employees.Lead Administrative Clerk 1991 - 1994United States Marine Corps Excelled in good conduct while maintaining excellent rapport with fellow members and suppliers. Completed general administrative requirements and prepared naval correspondence and messages. Used information systems to maintain detailed logs and documentation of all supply parts for military combat. Established daily supply distribution priorities, created workflow schedules, and delegated specific tasks to ensure an average of 100-plus combat supplies were ready for distribution. 50% disability rating through the United States and Veteran Affairs. EDUCATION:High School DiplomaFlint Northwestern High SchoolFlint, MI |