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Candidate's Name ,ILPHONE NUMBER AVAILABLEdominguezdelgadomariag@gmail.comEXPERIENCEOptumRX, REMOTE  Pharmacy CoordinatorDECEMBER 2022 - OCTOBER 2023 Handled a High Volume of Inbound Calls and outbound calls providing great Customer Service to Patients in a timely manner Conducted outbound calls to Medication Therapy Management Patients to ensure the members were adhering to their medications and address any concerns or issues they may have had with their medications Assisted in maintaining accurate and up-to-date records of patients with medication therapy management calls for auditing and reporting purposes Snelling Staffing Services, Bensenville,IL  Administrative Assistant FEBRUARY 2020 - DECEMBER 2022 Scheduled, coordinated and managed full New Hire Onboarding Process/New Hire Orientation to ensure full compliance with Snelling's, TSA (Transportation Security Administration) and, State/Federal Requirements Distributed onboarding packets to prospective employees Reviewed onboarding documents for accuracy and completeness and uploaded to Applicant Tracking System (Avionte) Conducted criminal, TSA clearance and drug tests verification Maintained and managed Employee Attendance/Performance Reports ASG Staffing, Berwyn, IL Staffing SpecialistAUGUST 2019 - FEBRUARY 2020 Conducted Full life cycle Recruitment of 200+ job orders per month Participated in Job fairs and Posted job listings in LinkedIn, Indeed and other platforms to acquire more applicants Sourced and Screened resumes while conducting initial interviews with potential candidates Coordinated interview schedules between hiring managers and candidates Coordinated and conducted New Hire Onboarding Process and New Hire Orientation to ensure proper onboarding compliance with State/Federal/Local employment laws and company policies Conducted Drug-tests and Criminal Background checks to verify eligibility of Candidates Addressed employee relations issues, harassment allegations and work complaints EDUCATIONAssociation House High School, Chicago, IL High School Diploma SEPTEMBER 2015 - JUNE 2019SKILLS Customer Service Remote CallCenter Data Entry Microsoft Office Sales Avionte Zoom/Teams/Google Meets Managing MedicalTerminology Recruitment Scheduling I-9 VerificationLANGUAGESSPANISHENGLISH