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Click here or scroll down to respond to this candidateCandidate's Name 20654 GABERTY CLINTON TWP. MI 48038 PHONE NUMBER AVAILABLEOBJECTIVETo obtain a position, utilizing my adjusting aptitude, broad knowledge of automotive terminology and customer service experience. To extend the talents and expertise I gained in the insurance industry and to provide leadership using my experience and knowledge of being a skilled painter and body technician, toward a challenging new area of employment.EXPERIENCE2020 - Present Golling ToyotaAssistant body shop Manager Greets customers and writes estimates and sends to the appropriate insurance.(Due to social distancing caused by Covid) Order appropriate parts and assist technicians when necessary Close orders and return customers vehicles in a timely manner Perform quality inspections to make certain the vehicles are going back to the customer in pre-accident condition.2019 - 2020 Galeanas CollisionEstimator Greet customers and write estimates and explain the repair process. Work with customers to file a claim with their insurance company if necessary Proficient in CCC1, Audatex and Ultramate estimating systems Detail oriented with ability to multitask Takes pride in workmanship of the facility, myself and our facilities technicians. 2017 2019 Moran Chevrolet Clinton Township, MIEstimator Writing Estimates Accounts Receivable and running the loaner car program for the body shop Proficient in CCC1 and Audatex estimating systems Work with customers and insurance companies following repairs from start to finish and addressing all customer concerns2015 2017 Buff Whelan Chevrolet, Sterling Heights, MI Estimator Proficient in CCC1 and Mitchell Estimating Systems Expert in ERA and ADP System2014 2015 Huvaeres Richmond Chrysler Richmond, MI Estimator Proficient in CCC1 and Mitchell Estimating Systems Expert in ERA and ADP System2011 2014 Don Gooley Cadillac Saint Clair Shores, MI Assistant Body Shop Manager Writes Estimates Deals with customers on repairs Deals with the insurance companies Assistant body shop manager with seven employees 2005- 2009 Meemic Insurance Auburn Hills, MIAuto and Homeowner Adjuster Adapted well to an office environment after being on the road. Accepted a homeowner adjusters position to expand insurance claim knowledge. Due to my field of knowledge I was instrumental in managing seminars to increase knowledge of fellow co-workers.1991-2005 MetLife Auto & Home Detroit, MISenior Automobile Field Adjuster Consistently dealt with policyholders following auto accidents in a personable and compassionate manner. Directly dealt with garages and repair shops regarding all claims. Administrated the claims process completely, from first customer contact, to settling the claim process and issuing checks. Managed total loss settlements and supplemental estimates. In charge of the entire Metro Detroit area and became expert in identifying fraudulent situations Worked with special investigations unit. Proficient in C. C. C. Ultramate and A.D.P. software for processing claims. 1984-1991 Auto Club of Michigan Dearborn, MI Senior Automobile Field Adjuster Worked effectively as a liaison between auto repair shops and customer. Efficiently worked with customers through drive-in, shop, and garage appointments. In charge of total losses and salvage removal.1983-1984 Gordon Chevrolet Garden City, MICertified Auto body Technician Excelled in auto body bump and paint procedures. Auto body technician and painters assistant.EDUCATION AND ACCOMPLISHMENTS1983 Motech Automotive Warren, MIStudied to become certified auto body technicianI-CAR Certified.Graduated at the top of my class.State of Michigan Mechanics License in utilized body and structural repair. REFERENCES AVAILABLE UPON REQUEST |
