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EMAIL AVAILABLEPHONE NUMBER AVAILABLEStreet Address Littlehales TerraceAshburn, VA Street Address
EducationHigh School DiplomaSome CollegeUS Navy Aviation Mechanic TrainingMetropolitan Police Department Training AcademyDrug Enforcement Administration Advanced Investigators SchoolNarcotic Expert Witness/Expert Witness InstructorIBM Office Equipment TrainingSkillsMicrosoft OfficePowerPointData EntryRecords ManagementRetail SalesCustomer ServiceSurveillanceRisk ManagementProblem SolvingInvestigative TechniquesConfrontation TechniquesPublic SafetyHighly OrganizedAttention to DetailsWork ExperienceSales AssociateApparatus Administrative Assistant Ashburn Fire & Rescue DepartmentComputer Security Engineer DEA, FAA, Customs, Border PatrolUniformed Police Officer Metropolitan Police DepartmentNarcotics Detective Metropolitan Police DepartmentDeputy US Marshall DEA PCP Task ForceUS Navy Reserve Aviation Mechanic/Flight Engineer2016 2021Customer Service Representative (Greeter/Cashier)Home DepotEnergetic Customer Service Representative with 3 years of experience resolving customer inquiries. Passionate about building strong customer relationships, driving brand loyalty, and increasing customer engagement.Possess knowledge of the store layout and merchandise availability.Provide exceptional customer service while directing and accompanying customers to the location of specific items to be purchased.Using computerized registers, process cash and credit card transactions in a timely manner to alleviate long wait times for other customers.Promote the availability and handle The Depots credit card applications.2013 2015Apparatus Administrative AssistantAshburn Volunteer Fire & Rescue DepartmentHighly organized Administrative Assistant with great attention to detail who maintained the daily apparatus maintenance documents.Performed administrative duties in support of the Departments regulations.Developed and maintained the filing system for quick and ready reference of inspection sheets and Apparatus/Equipment repair forms.Adhered to County and State regulations essential for audits.2004 2013 Retired1989 2003Computer Security EngineerComputer Science Corporation, Booze, Allen & Hamilton, Advanced Technology Inc.Using acquired investigative skills advised Government agencies such as Drug Enforcement Administration, Federal Aviation Administration, Customs and Border Patrol of security problems within their automated information systems.Researched Automated Information SystemsDocumented Security ProblemsAdvised Management of AIS Security ProblemsProvided Solutions to Alleviate security problems within Systems.1968 1988Uniform Patrol Officer /Detective Narcotics / DEA Task ForceMetropolitan Police DepartmentVigilant and proactive Police Officer/Detective with 20 years of experience ensuring safe, secure, and orderly environments for the residents of the District of Columbia and other jurisdictions with an emphasis on the investigation of criminal activities specializing in Robbery and Narcotic Violations.Possessed knowledge and enforced the laws of the District of Columbia and the United States.Implemented violent incident management techniques.Advised US attorneys of defendants criminal history and recommended bail status.Expert witness in narcotic court cases.Managed schedules, finances and evidence for Organized Crime Drug Enforcement Task Force Cases.Developed and implemented the procedure for the destruction of seized Narcotic Evidence.1966 1972US Naval ReserveAircraft Engine Mechanic Maintained P2 Aircraft for flight.Flight Engineer Assisted Pilots during flight, maintained fuel controls, and other aircraft systems.1966 1968IBM Customer EngineerInspected and Repaired IBM EquipmentInitiated Sales of IBM Equipment |