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Chief Operating OfficeStreet Address Highland TerracePitman, NJ Street Address
PHONE NUMBER AVAILABLEEMAIL AVAILABLEWells Fargo Bank N.A.Current Title:SVP, Business Strategy, Transformation and Enablement Senior LeaderPROFESSIONAL SUMMARYExecutive strategy, transformational and new business development for Chief Operating Office (COO), Global solutions and Diversity, Equity & Inclusion (DE&I)Specializing in diverse talent retention, customer diverse segments and recruiting for DE&I. Work directly with HBCUs for talent identificationDefine, refine and bring strategy to fruition through focused assessment, analysis and industry standard project, program and implementation practicesResponsible for the growth, development and performance of direct reports by providing coaching, mentorship, continuous feedback, support and encouragementResponsible for business development, operational management, technology delivery, risk oversight, regulatory policy, and governance adherenceProfessional program, project, business process development and transitional change management for 20+ year, PMI Certified, PMPCollaborate with Executive Sponsors and Business/Technology Leads to define scope, objectives, risk, timeline, resources and costWells Fargo Bank N.A.SVP, Executive Leader2009 - PresentPRFESSIONAL EXPERIENCEExecutive Leadership for Diversity, Equity and Inclusion, Global Delivery and Mortgage OperationsManage mid-size to large teams 1,000+ with MM budgetsStrategic program delivery for 250,000 domestic and international employeesGlobal delivery for offshore transition management and recruitmentDelivery of successful strategic planning, implementation, testing, monitoring for program, process, system and organizational deliveryDelivery of successful MM operational, regulatory, and technical platformsStandardized process for regulatory policy adherence, re-engineered enterprise legacy processes, requirements and supporting toolsDesigned and implemented executive dashboard and operational reportingDesigned intake/prioritization processes to create and manage book of businessRadian Guaranty Inc.VP, Program Office Leader, Change Management Office2004-2009Executive LeadershipManaged small and mid-sized teams with MM budgetsDomestic and international operations, risk and technology leadershipCreated and managed risk policy oversight program teamCreated and managed change management project teamsStrategic transformation for regulatory policy, governance, and complianceLed transformation change for customer lending policy administrationBusiness case development, RFI, FRP, and mergers and acquisition (M&A)Implemented enterprise technology MM savingsDeveloped executive reporting and analyticsFirst Union/Wachovia BankDirector Implement Services, Project Management Office2000-2004Operational technology program leadership for employee benefitsCustomer/client relationship managementManaged small to mid-size teamsManaged MM budgetsManaged Health & Welfare and Defined Benefit plansMerger and acquisition strategy, and business plan developmentTowers PerrinPhiladelphia Consulting OfficeSenior Delivery Manager Benefit Consultant, PMP1994-2000Benefit and Business Development ConsultingOperational technology program leadership for employee benefitsCustomer/client relationship managementManaged small to mid-size teamsManaged MM budgetsManaged Health & Welfare and Defined Benefit plansMerger and acquisition strategy, and business plan developmentEDUCATIONRowan University BAMagna Cum LaudeOrganizational PsychologyCamden County college ASGraduated w/HonorsSystem Analysis & DesignVillanova UV, PMPGeorgetown UV, BPMFASTER-BPM CertifiedOffice Tool Experience: MS Office Products, PDF, MS Project, SharePoint, Visio, Workday and most industry standard human resources, process management, workflow, reporting and analytic toolsPROFESSIONAL AFFLIATIONSNAPW National Association of Professional WomenWells Fargo Employee Resource Networks (10) Network PartnersPMO Executive Board New York Alumni 2010Leadership Philadelphia Alumni 2007PSY-CHI National Honors |