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Click here or scroll down to respond to this candidateCandidate's Name
Street Address , PHONE NUMBER AVAILABLEObjective: Secure a position that will enable me to use my strong communication & organizational skills, customer service background and my ability to work well with people. Experience C&K Cleaning Krew LLC, May 2018- PresentSenior Sanitation TechnicianWipes down and sanitizes surfacesSweeps, Mops and Polishes FloorDetail Oriented team workerResponsible for all basic cleaning in and around residential and commercial spaces. Scott Credit Union Edwardsville, Il April 2021- August 2021 Account SpecialistPersuade customers to pay amounts due on credit accounts.Confer with customers by telephone or in person to determine reasons for overdue payments.Locate and monitor overdue accounts, using computers and a variety of automated systems.Answer customer questions regarding problems with their accounts. Intelliteach Creve Couer, Mo May 2016 January 2021 Accounts Receivable Manager Processed and distributed invoices to bill clients. Coordinated and scheduled meetings and telephone conferences. Assisted in maintaining department attorney personnel files with the utmost confidentiality. Acted as liaison between clients, vendors and attorneys. Provided accurate and appropriate information in response to client inquiries. Maintained up-to-date records at all times. Ran reports and supplied data to fulfill company report requirements. US Bank St. Louis, MO March 2013 May 2016Operations SupervisorArrange for debt repayment or establish repayment schedules, based on customers' financial situations.Advise customers of necessary actions and strategies for debt repayment.Answer customer questions regarding problems with their accounts.Record information about financial status of customers and status of collection efforts. Provides associates with proper coaching and tools to meet the companys expectations. Confer with customers about complaintsthey may have with their statements, late fees and hardship arrangements. National Asset Recovery Service St. Louis, MO June 2012 March 2013 Loss Mitigation Recovery SpecialistResponsible for loss mitigation functions within the Consumer Loan Collection Department, servicing residential real estate and other secured consumer purpose loans, including auto, HELOC, and home improvement.Establish lines of communication and work with customers to identify alternatives to repossession/foreclosure while conforming to lending policy and consumer collections regulationsProcess payments, credit bureau disputes, prepare maintenance and/or research requestsProvide oversight of assigned accounts and ensure servicing standards are achieved to minimize potential lossesEducation Columbia College St. Louis, MO Associates of Business Administration June 2020 |
