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Administrative Assistant II - Cleveland ClinicGarfield Heights, OH Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLE More than 35yrs of related professional experience in the medical field, complemented by undergraduate studies in pre-medicine, comprehensive training in secretarial service and word processing. Hard-Working, productive employee with a consistent record of proficient performance in diverse employment assignments, per employers' evaluations. Effective oral and written communication skills Excellent organizational skills and phone etiquette Highly skilled in providing administrative support to clinicians Hands on experience in assisting patients with procedures and relate issues SKILLS: Transcription Filing Scheduling Ordering Record maintenance Reception Data retrieval Equipment usage#readytoworkWilling to relocate: AnywhereAuthorized to work in the US for any employerWork ExperienceAdministrative Assistant IIICleveland Clinic Medical Bldg. - Garfield Heights, OH February 2013 to July 2017Performed Administrative Duties Such As, Answering incoming calls, Scheduling Appointments, Entering Patient Medical Insurance Coverage, Into Computer System, Calling in Medication Refills, Scanning Medical Documentation Into The Computer System, Checking In Patients, Checking Out Patients, Collecting Co-pays (Responsible For Cash (Financial Bag Of $50.00), Doctor Referrals, And Maintained The Reception Area Medical Receptionist/Medical Records ClerkInternal Medicine Center - Garfield Heights, OHAugust 2008 to February 2013August 2008 - February 2013Responsible for checking in patients, verifying medical insurance, collecting co-pays, answering incoming phone lines, scheduling appointments, and preparing medical charts for the next business day. Medication Dispensing.Medical Records Unit SecretaryVilla St. Joseph Nursing Home - Garfield Heights, OH February 2007 to July 2008February 2007 - July 2008 Reporting daily census, chart preparations for new admissions, proper maintenance of discharge charts Posting of physician orders in medical charts, storage maintenance of medical discharged charts Answering phones, and printing of medical staff doctors resident list Medical Unit Secretary - Rehabilitation Department Marymount Hospital - Garfield Heights, OHMarch 2002 to February 2007Full responsibility for inputting physicians' orders, scheduling Doctors appointments, monitoring unit charts, recording vital signs, and inventory stock items. Coordinated/ scheduled patient testing and off-site testing. Extensive Contact With all physicians, RNs, and therapists.EducationAssociate in Biology MajorCLEVELAND STATE UNIVERSITY - University of Cincinnati, OH January 1985 to April 1987Associate in Computer Science/Medical TerminologyBRYANT & STRATTON - Richmond Hts, OHJune 1984 to June 1985None in Science Major/Pre-MedUniverdsity Of Cincinnati - Cincinnati, OHJune 1980 to September 1984Skills Epic (10+ years) Patient Scheduling/ Referral Doctors/Hospital Appointments (10+ years) Electronic Medical Records (5 years) Microsoft Word (10+ years) Medical Office Experience (10+ years) Word Processing Medical Receptionist Insurance Verification HIPAA (10+ years) Transcription HIPAA Medical Terminology Transcription Phone Etiquette Medical Receptionist Insurance Verification Word Processing Medical Billing Administrative Experience Data Entry Administrative Experience Patient Care Data Entry CPT Coding ICD-10 ICD-9 Triage Medical Coding ICD Coding Anatomy KnowledgeCertifications and LicensesDriver's LicenseAssessmentsElectronic Medical Records: Best Practices Completed December 2019Knowledge of EHR data, associated privacy regulations, and best practices for EHR use. Full results: CompletedReceptionist FamiliarNovember 2019Using basic scheduling, attention to detail, and organizational skills in an office setting. Full results: FamiliarPersonality: Hard-Working FamiliarJuly 2019Measures a candidate's tendency to be rule-abiding, well-organized, hard-working, confident, and think before acting.Full results: FamiliarReceptionist CompletedJuly 2019Using basic scheduling, attention to detail, and organizational skills in an office setting. Full results: CompletedReliability FamiliarJuly 2019Tendency to be dependable and come to work.Full results: FamiliarTyping CompletedMay 2019Transcribing text using a standard keyboard.Full results: CompletedCustomer Focus & Orientation FamiliarMay 2019Measures a candidate's ability to respond to customer situations with sensitivity. Full results: FamiliarElectronic Medical Records: Best Practices Completed March 2019Knowledge of EMR data, associated privacy regulations, and best practices for EMR use. Full results: CompletedCustomer Service Skills ProficientDecember 2019Measures a candidate's skill in evaluating approaches to customer service & satisfaction. Full results: ProficientMedical Receptionist Skills ProficientJanuary 2020Managing physician schedules and maintaining accurate patient records. Full results: ProficientCreating Presentations with Microsoft PowerPoint Familiar April 2020Knowledge of Microsoft PowerPoint tools and features. Full results: FamiliarData Entry FamiliarApril 2020Entering data quickly and accurately.Full results: FamiliarMedical Receptionist Skills ProficientApril 2020Managing physician schedules and maintaining accurate patient records. Full results: ProficientWork Style: Reliability FamiliarMarch 2020Tendency to be dependable and come to work.Full results: FamiliarIndeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.GroupsMary Mount Hospital/Medical Unit SecretaryMarch 2001 to February 2007Full Responsibility for inputting Physicians Orders, Scheduling Doctors Appointments, Monitioring Unit Charts, Recording Vital Signs, And Inventory Stock Items Coordinated/Scheduled Patient Testing/Off-Site Testing. Extensive Contact With All Physicians, RN's And Therapists |