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Customer Service Assistant Manager Resum...
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Title Customer Service Assistant Manager
Target Location US-NY-Syracuse
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
Assistant ManagerSyracuse, NY Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEReliable and friendly customer service representative, who quickly learns and masters new concepts and skills.Passionate about helping customers and creating a satisfying shopping experience. Also I have seven years ofNursing skills. I been a Certified Nurses Aide and a Personal Care Assistant. Authorized to work in the US for any employerWork ExperienceCustomer Service RepresentativeTrinity Health - Syracuse, NYDecember 2021 to PresentWe answer calls for patients in the primary care facilities. Cancel and schedule appointment and send messages back to the providers to assist patientsAssistant ManagerAccess cny - Syracuse, NYDecember 2019 to PresentI have been with this company since 2012, i have moved ip within started at a personal care assistant after doing that for four years I transferred departments and became direct support professional, while doing that i moved up another level and became the assistant manager of the ira I currently work in now. DSP (Direct Support Professional)ACCESS CNY - Syracuse, NYOctober 2018 to PresentI assist individuals with mental disabilities with there everyday activities and encourage them to strive for more.Personal Care assistantAccess CNY - Syracuse, NYJuly 2014 to February 2018I am a personal care assistant, I take care of a elderly women that needs assistance with everything. I assist in her finances, and all her appointment making. Certified Nurses AideLoretto - Syracuse, NYJuly 2010 to February 2014I took care of elderly people. I assisted them with their everyday life activities. Showering, Dressing, Giving medications, and just keeping them company. I also did charting and documenting on all of my residence.Jewelry Sales AssociateWalmart - Syracuse, NYSeptember 2009 to May 2010I sold Jewelry and stocked the shelves. Assisted customers with any questions they may have had and helped with special orders and layaways. Also I ran between the shoe department and front end assisting in customerservice.Sales associatePayless Shoe source - Syracuse, NYJanuary 2008 to September 2009Opened and closed the store, which included counting cash drawers and making bank deposits. Answeredcustomers' questions and addressed problems and complaints in person and via phone. Helped customers selectproducts that best fit their personal needs. I also did stock and receivings. orderly product displaysCrabtree and Evelyn - Syracuse, NYNovember 2004 to January 2008Syracuse, NYOffered exceptional customer service to differentiate and promote the company brand. Kept the showroom clean and maintained neat, orderly product displays. Built customer confidence by actively listening to their concernsand giving appropriate feedback. Opened and closed the store, which included counting cash drawers andmaking bank deposits. Helped customers select products that best fit their personal needs. Answered customers'questions and addressed problems and complaints in person and via phone. EducationHigh school or equivalent in GEDOcm boces - Syracuse, NYJuly 2008 to July 2008High school or equivalentSkills cash (4 years) Cash handling (4 years) sales professional (4 years) Stocking (4 years) Strong communication skills (8 years) Cna (7 years) Personal care (6 years) Cna Certified Senior Care Developmental Disabilities Experience Medication Administration Caregiving Nursing Food Preparation Meal Preparation Alzheimer's Care Dementia Care Home Care Vital Signs Cleaning Experience Laundry Assistant Manager Experience Hospital ExperienceCertifications and Licensesdriver's licenseAugust 2025CPR CertificationDecember 2020 to December 2022First Aid CertificationDecember 2020 to December 2022AssessmentsMedical receptionist skills  ProficientNovember 2021Managing physician schedules and maintaining accurate patient records Full results: ProficientIndeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.Additional InformationSkillsSelling Talking to customers, making sure they are Stocking satisfied with my servicesSuperb sales professional Cash handling accuracyStrong communication skillsI also have health field related skills as far as taking care of and assisting individuals with everyday activities and hygiene needs, feeding and dressing, also just providing aupport to reach there goals.

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