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Experienced Business Analyst with expertise in dataanalysis and requirements gathering. Strong problem- solving and stakeholder management skills,complemented by exceptional organizational and time management abilities. Proficient in MS Office and adept at communication. Knowledgeable in sales techniques and relationship building. Seeking a Coordinatorposition to utilize skills and contribute to organizational success.ProfileSkills ANALYTICAL SKILLSData analysisRequirements gatheringProblem-solvingStakeholder management DAILY SKILLSOrganizational skillsTime managementCommunication abilitiesProficient in MS Office SALES SKILLSSales techniquesRelationship buildingCRM software proficiencyEffective communicationWork Experience05/2023  PRESENT SOUTHFIELD, UNITED STATESBusiness AnalystAngstrom Automotive Group LLCLed comprehensive market research and dataanalysis, identifying key trends and opportunities that led to a notable 20% increase in sales revenue. Collaborated closely with cross-functional teams to develop and execute strategies for processimprovement, leading to an impressive 15%reduction in production costs.Demonstrated expertise in creating detailedbusiness requirements documentation andfunctional specifications for software development projects, ensuring successful delivery and seamless user adoption.Expertly facilitated stakeholder meetings andworkshops, gathering crucial business requirements, eliciting valuable feedback, and driving consensus, ultimately contributing to the successful launch of a new product line.09/2021  06/2023FARMINGTON HILLS, UNITED STATESExecutive Assistant & Office ManagerUniroyal Global Engineered ProductsCoordinated and managed executive calendars,scheduling meetings and appointments, resulting in increased efficiency and improved timemanagement for the team.Developed and implemented efficient officeprocedures, including organizing and maintainingfiling systems, resulting in improved document7849 Donna Street, Westland 48185, United States 17348812232 EMAIL AVAILABLE https://LINKEDIN LINK AVAILABLERosanna Sunny EcieWork Experiencemanagement and retrieval.Prepared and edited correspondence, reports, andpresentations, utilizing advanced proficiency inMicrosoft Office Suite, ensuring accurate andprofessional communication with clients andstakeholders.Oversaw office budget and expense tracking,identifying cost-saving opportunities andnegotiating with vendors, resulting in annual savings of 15%.03/2017  10/2017 WIXOM, UNITED STATESInside Sales Account ManagerMektec InternationalManaged a portfolio of 16 accounts, achieving 20%annual revenue growth through proactive clientengagement and upselling opportunities.Collaborated with cross-functional teams to develop and implement customized sales strategies, resulting in a 15% increase in customer retention rate.Conducted market research to identify and targetnew business opportunities, leading to theacquisition of 30+ high-value clients and a 25%boost in sales revenue.Provided exceptional customer service by promptlyaddressing inquiries, resolving issues, and ensuring timely delivery of products, resulting in a 95%customer satisfaction rating.02/2016  02/2017STERLING HEIGHTS, UNITED STATESAccount managerRetail ElectricalManaged a portfolio of key accounts, consistentlyexceeding quarterly revenue targets by 20% through proactive client relationship management andupselling strategies.Developed and implemented customized accountplans, resulting in a 15% increase in customersatisfaction ratings and a 10% decrease in customer churn rate.Collaborated with cross-functional teams tosuccessfully launch new products and services,driving 30% revenue growth in assigned accountswithin the first year.Conducted regular business reviews with clients,identifying opportunities for additional value-added services and driving a 25% increase in average.Communication skills Problem-solvingAttention to detail CoordinatingOrganized Technical knowledgeStrategic thinking adaptable proactiveefficientStrengthsCertificates03/2009Teaching English as a Foreign LanguageIntercontinental School of EnglishCertification: Teaching English as a Foreign Language(TEFL)Authority: Intercontinental School of EnglishSuccessfully completed the Teaching English as aForeign Language certification program authorized by the prestigious Intercontinental School of English. Equipped with comprehensive knowledge and practical skills to effectively teach English as a second language to non-native speakers. Proficient in various teaching methodologies and techniques, enabling the creation of engaging and interactive learning environments. Education09/2023  PRESENT LIVONIA, UNITED STATESBusiness AssociatesSchoolcraft College