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Click here or scroll down to respond to this candidateCandidate's Name
PHONE NUMBER AVAILABLE PHONE NUMBER AVAILABLE Street Address EMAIL AVAILABLEEXPERIENCEBeMore Staffing Washington, DCAssistant Property Manager /Occupancy Specialist 04/2019-PresentProcessed income certifications/recertifications for multiple affordable housing programs and updates to Yardi database.Greeted applicants and provides instruction and guidance to prospective residents during application processCoordinated leasing to include intakes, interviews, processing and preparation of applications, and their distributionCoordinated and maintained waiting listPrepared and maintained office and rental expense budgetsAssists with rent collection efforts by mailing notices to delinquent residentsPrepared lease packages and supplemental documents for new move-insConducted new resident orientationSpecial projects as assigned by property managerFosters a positive, active and collaborative relationship with residents, communities and associated agencies.Enforced and adhered to company policies, rules and regulationsWorked patiently, professionally and cooperatively with residents and staff to provide high quality customer service.Preserved and respected resident and applicant confidentiality..Noble Realty Advisors Washington, DCLangston Lane Apartments 07/2019-11/2020Assistant Property ManagerInquire about late payments and assists in handling any eviction issues.Interview new prospective tenants and give tours of property.Process applications, conduct credit check and call references.Distribute and collect leases and ensure that all required legal documents are signed.Address and promptly resolve questions, requests, and complaints from tenants.Process income certifications/recertifications for multiple affordable housing programs and updates Yardi database.Inspect property on a regular basis to assess condition of buildings and grounds, and to ensure that empty units are ready for new tenants.Attend to necessary repairs and maintenance.Manage budgets and accounts.Report any problems or issues to property manager.Manage records and files of current tenants.Respond to emergency maintenance or safety calls.Edgewood Management Suitland, MDWindham Creek Apartments 08/2018-02/2019Leasing SpecialistHandled all aspects of leasing apartments, including greeting prospective residents, following up with prospects, touring the community, processing applications, preparing leases and closing the saleUnderstanding the community and its amenities, rents, and specials - as well as those of the communitys competitorsConducted off-site marketing and assist in preparing marketing plansScreened all incoming residents by objective qualification standardsAchieved an acceptable leasing closing ratioMaintained activity reports by recording traffic dailyAssisted with resident programs and retentionAssisted with coordination of and participate in resident functionsProcessed recertificationsPerformed all other duties assigned by the Community ManagerHighland Ridge Apartments Capitol Heights, MDLeasing Consultant 04/2018-10/2018Assisted property with transitioning to tax credit property while following detailed guidelinesGreeted and acknowledged all prospective tenants during arrival.Carefully screen applicants for tenancy.Scheduled appointments with residents, gathering of all documentation and preparing interim and annual re-certifications in accordance with requirements by local, state, and federal agencies.Assisted with the scheduling coordination for unit turnovers and maintenance request.Reviewed, completed and processed lease packages for maximum occupancy of 170+ unit community.Foster a positive, active and collaborative relationship with prospects, residents, communities, and associated agencies.Help maintain an efficient operation of the property consistent company policies and procedures, even during understaffed periods.HireOne Staffing Washington, DCConcierge 04/2018-01/2019Greeted and acknowledged all residents and announced/sign in all guests and contractors/vendorsProvided resident services such as package and dry cleaning acceptance and retrieval, transportation options, restaurant reservations, and any additional requests upon demandProjected a consistent image that complemented the property through appearance, performance, and service orientation, while ensuring property rules and regulations are enforcedCompleted daily shift reports giving a time-stamped overview of what went on during shifts, as well as an inventory log that are checked against a MRI computer programming systemJW King Senior Center Washington, D.CLeasing Agent 12/2017-04/2018Assisted with effectively managing assigned communityGreeted prospective tenants when they arrive and introduce them to the types of property amenitiesConducted all business in accordance to company policies and procedures, Fair Housing, Americans with Disabilities Act, Fair Credit Reporting Act, and all other federal and state lawsResponsible for performing a combination of routine calculating, posting, and verifying duties to payments to vendors, process rental payments and obtain primary financial data for the use in maintaining property recordsDirected responsible for maintaining daily, weekly, and monthly reports including accurate reports for rents and payments receivedNikki Mullings LLC Adelphi, MDDirect Care 08/2003 05/2016Aided client, with moving in and out of beds, baths, wheelchairs, or automobiles and with dressing, bathing and groomingMonitored intake of medication, ensuring clients took all prescriptions at the correct timeChanged bed linens, washed and ironed laundry, and cleaned clients housesProvided companionship to clients through conversations and reading aloud newspapers, magazines, and stories on current eventsPlanned, purchased, prepared, and served meals to clients according to prescribed diets and conducted personal errands on behalf of the clientChecked and logged clients' vital signs including pulse, temperature, and respirationOffered clients and families emotional support and instruction in areas such as caring for patients, preparing healthy meals, living independently, and adapting to disability or illnessWMATA Washington, D.CBus Operator 04/2006 08/2012Completed pre and post trip safety inspections, recording and reporting any malfunctionsMaintained working knowledge of streets, current routes as well as fare structureProvided assistance to persons with disabilities while boarding /de-boarding busPerformed inspections according to procedures at the beginning, during and upon to base any interior or exterior deficienciesDeco Recovery Management Hyattsville, MDEligibility Specialist 03/2004 07/2009Developed, maintained, and utilized a strong working knowledge of important program eligibility requirements, customer service techniques, and types of public assistance availableCoordinated and supervised all applicant data on a real-time basis, following all agency procedures to accurately verify reported information, check references and records, and ensure program guideline complianceAdhered strictly to program and procedural guidelines to ensure equality of benefit and program integritySKILLS & QUALIFICATIONSCustomer ServiceCommunicationData EntryMicrosoft Office SuitePowerpointCybersecurityExcelKeyTrakOneSiteSpreadsheetsYardiEDUCATIONCPR/First Aid - Certification 6/2023 to 6/2025Certified Occupancy Specialist, Washington, DC 2019Career Technical Institute, Washington, D.C Medical Office CertificationMedTech College, Washington, D.C Medical Billing & Coding CertificationSanz, Washington, D.C Medical Assistant CertificationCalvin Coolidge High School, Washington, D.C High School Diploma |
