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Candidate Information
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Title Customer Service Specialist
Target Location US-PA-York
Email Available with paid plan
Phone Available with paid plan
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                                         Candidate's Name
         Street Address    PHONE NUMBER AVAILABLE   EMAIL AVAILABLE

PROFESSIONAL SUMMARY
Customer-focused professional with 10+ years of experience in providing quality service. Recognized for strong
communication, problem resolution, and social perceptiveness. Experienced with POS systems, lead
development, and scheduling appointments for potential clients. Adaptable and willing to learn new skills in
support of the team.

RELEVANT SKILLS
Detail-Oriented
     Complete work thoroughly according to established policies and protocols
     Review and check the accuracy and quality of transactions and order fulfillment
     Responsive to emotions, nonverbal cues, and body language in customer interactions

Communication Skills
     Engage customers to create friendly and interesting customer-centered conversations
     Listen attentively to concerns and questions, and offer solutions in an easy to understand and pleasant
     manner
     Present a personable and professional demeanor in all interactions

EDUCATION       Associate in Applied Science - Cardiovascular Technology
Associate in Arts   Criminal Justice, anticipated December 2021
HACC, Central Pennsylvania s Community College, York, PA        January 2011   December 2021
GPA 3.75
Licensed Independent Insurance Agent in Pennsylvania

Walgreens Remote Customer Service Representative
Orlando, Florida
Provide excellent customer service on inbound and outbound calls for specific campaigns.

                                                                                     October 21,2021- present

Sales Associate
Walmart, York, PA July 2020   January 2021

Job Title Packer
Bickel s Snack Foods, York, PA March 2017   March 2019

Job Title Cashier
Maple Donuts, York, PA February 2017   August 2018

Job Title Temporary worker
Synergy, York, PA October 2016 -March 2017

Job Title Single Copy Delivery Driver
York Newspaper Company, York, PA      November 2014   August 2015

Job Title Outside Marketing Rep.
Haller Enterprises, Inc., Lancaster, PA Jun2 2011   September 2012
Job Title Outside Marketing Rep.
Appleby Windows, Inc., York, PA January 2010   June 2011


 Job Title Call Center Supervior
 National Republican Senitorial Committee

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