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Click here or scroll down to respond to this candidateCandidate's Name
Casselberry, FL Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLE cell or TextI have 40 years of people skills & lots of customer service experience also have over 12 years in a Manager role, dog experience in training and boarding, and switchboard operation experience as a receptionist for over 2 years. . Work ExperiencePetsmart AssociatePetSmart - Lake Mary, FLMarch 2019 to PresentHelp with dog training, help people with dog things and questions. Also worked with small animals & helped with checkout.Dog Trainer and boarding workerEd Rays, dog training & Boarding - Orlando, FLJanuary 2010 to September 2016Training and caring for dogs and boarding them, I did all dog handling and asset to my boss with IPO bite work & basic & advanced dog behavior.Sales AssociateHome Depot - Altamonte Springs, FLJune 2006 to August 2007Mostly Sales of all merchandise, Customer service, stocking, Inventory, Member of the loss prevention team, Forklift & all Equipment certified to drive,CITYWALK Asst Manager at Universal OrlandoCarts, Restaurants, Bars, Nightclubs - Orlando, FL March 2000 to May 2006Carefully developed a lucrative annual food and beverage marketing plan and strict budget to maximize profits. Correctly calculated inventory and ordered appropriate supplies. Strategically developed effective marketing plans to increase sales and profits while managing costs. Recognized and formally acknowledged outstanding staff performance to boost company morale and productivity. Actively participated in ongoing customer service programs to build sales and rapport in the community. Led and directed team members on effective methods, operations, and procedures. Prepared for and executed new menu implementations.Oversaw front-of-house personnel to maintain adequate staffing and minimize overtime. Maintained a safe working and guest environment to reduce the risk of injury and accidents. Developed, implemented, and managed business plans to promote profitable food and beverage sales. Effectively managed payroll and timekeeping, including completion of the proper paperwork for new hires and terminations. Promoted the business through participation in and sponsorship of community events. Quickly identified problem situations and skillfully resolved incidents to the satisfaction of involved parties. Created fun team-building activities to engage staff in up-selling to meet revenue targets. Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within the restaurant. Purchased adequate quantities of necessary restaurant items, including food, beverages, equipment and supplies. Also worked for 2 years at Hard Rock Hotel, in the front lobby answering phones & taking care of people. General Complex ManagerChurch Street Station - Orlando, FLJanuary 1986 to March 2000Carefully interviewed, selected, trained, and supervised staff. Clearly and promptly communicated pertinent information to staff, such as large reservations or last-minute menu changes.Interacted positively with customers while promoting hotel facilities and services. Organized special events in the restaurant, including receptions, promotions, and corporate luncheons. Carefully developed a lucrative annual food and beverage marketing plan and strict budget to maximize profits. Correctly calculated inventory and ordered appropriate supplies. Maintained a safe working and guest environment to reduce the risk of injury and accidents. Oversaw front-of-house personnel to maintain adequate staffing and minimize overtime. Led and directed team members on effective methods, operations, and procedures. Recognized and formally acknowledged outstanding staff performance to boost company morale and productivity.Organized special events in the restaurant, including receptions, promotions, and corporate luncheons. Worked over 2 years as the receptionist for the whole center. EducationEMT school for Emergency Medical Technicians. At Seminole State College. Sanford, Florida Associate of Arts in BusinessSeminole State College Of Florida - Sanford, FLJanuary 1987 to April 1990Skills Bartender & Manager (12+ years) Training & Development Time Management Dog Training Dog Handling Supervising Experience Business Management Leadership Kennel Experience Cash Handling Front Desk Hotel Loss Prevention team Animal handling & Training. * Bar school instructor. Switchboard operator * Hotel Front Desk and Receptionist* Instrucked a school aboutcurrency & counterfeit cash. |
