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Click here or scroll down to respond to this candidateCandidate's Name
EMAIL AVAILABLEPHONE NUMBER AVAILABLESummary IT Business Analyst with exposure to Financial/Insurance industry. Solid understanding of Business Requirement gathering, Business Process Flow Analysis, Data Analysis. Exceptional understanding and extensive involvement in various methodologies of software development life cycle, such as waterfall, and AGILE Scrum at all stages. Effective Communication, interpersonal and multi-tasking skills, strong collaborator, resourceful, results driven and self- motivated.IT & Project Management ExperiencePublic Treasury of Cte d'Ivoire-Abidjan, Cte d'Ivoire-February 2022-current Systems Analyst Overseeing all aspects of projects by assigning responsibilities, setting deadlines and monitoring progress of projects Utilizes service help desk and other applications to receive and submit security requests Follows established procedures to request accesses on behalf of users to IT systems Track access requests from initial receipt to completion Rapidly responds to requests for security access statuses Manages time effectively to accommodate multiple security projects Receives and processes system access requests Interface with security requestors and security access grantors Documents and monitors progress of security requests Documents requests and related information according to established procedures Supports team members through sharing of workload and information sharing under the direction of security team leadership. Designing and leading implementation of companywide security strategy, data protection and information access across major systems Grants direct access to certain applicationsAmazon-Frisco, TX-October 2020-February 2022Quality Control Associate Examined and unpacked incoming shipments; recorded shortages and rejected damaged items. Examined incoming shipments and ensured they met specifications. Checked inbound inventory and administered the processing. Sorted goods and assisted with inventory control. Counted weighed or measured items of incoming shipments to verify information against invoices, orders, bills of lading or other records. Ensured that all documents and material received in the receiving are of satisfactory quality. Oversaw warehouse operations including inspecting, loading, and shipping. Wilson Tower Watson Dallas, TX -May 2018 September 2020 Business Analyst Prepared pension benefit packages in accordance with plan provisions and established procedures Reviewed payment election forms and entered individual payments and trust changes. Performed data entry and processed ongoing data change requests. Assisted in workflow management by entering requests in the system (or other tracking application) and assigning work to appropriate team members.Group One Services Irving, TX- June 2017 - March 2018 Business/Data Analyst Made use of basic SQL queries and excel functions to analyse data, identified and documented issues, worked with the developers to resolve issues and performed data validation afterwards. Maintained an Issue Log and communicated error issues to the Operations Analyst and Director of Information Technology. Conducted requirements gathering sessions with the stakeholders requesting several ad-hoc reports, coordinated with the Business Objects developers to get the reports build and assisted the QA team in testing efforts to ensure the requirements specifications have been captured in entirety. Worked with the business and technical teams to create a data dictionary that gave the business definitions of all essential data elements used in the reports. Collaborated with the technical writers in creating User Guides and training manuals for all existing reports and data universes.ASTA CRS Information Ashburn, VA -July 2015 - December 2015 IT Business AnalystTechnology provider delivering superior quality consulting and staffing solutions to clients. Collaborated with multiple teams to build, deploy, and assess enhancements for a banking clients web portal; prepared project status reports encompassing milestones, ongoing tasks, and upcoming risks for weekly status updates. Used Agile/Scrum Method for gathering requirements and facilitated user stories workshop. Documented User Stories to analyze the level of effort on project specifications. Performed variety of tasks daily to ensure that the documentation we create is compliant to customers requirements, understandable at all levels, and built upon existing efforts. Leveraged CRM software to drive efficiency with response time, process mapping, UML, and data retrieval through SQL queries. Developed a training program for new Business Analysts ensuring consistent knowledge transfer. Also, worked with the senior management in incorporating a rigorous performance evaluation process for resource assessment.IT Proficiency Database language-SQL Analysis/Reporting Tools - MS Excel, MS Project, Power BI, MS Visio Project Methodologies- Agile, WaterfallEducation & TrainingIndiana State University, IN- May 2010- May 2013 Bachelor of Science in Computer Information Technology Indiana State university, IN-August 2013-May 2015 Master of Science in Engineering/ Technology Management Scrum Master Certification-January 2022Association of Technology, Management and Applied Engineering (ATMAE)-May 2014 Certified Technology ManagerAmerican Society of Quality (ASQ)- December 2015Certified Quality Process Analyst |
