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Street Address , US Tel. Mobile: +1 919-491-0428 Email: EMAIL AVAILABLE http://LINKEDIN LINK AVAILABLECustomer Service, Sales, Cashier;Information Technologist;Language Expertise : Translation, Interpretation (French, English, Spanish, Wolof and Mankania/Mancagne);Driver Ride Share/Uber, and Food delivery; former CDL-A Truck Driver with endorsements (X). EDUCATION:Self-eLearning, online courses in Project Management, CISCO, and Risk Management, 2017.Diploma of Computer Networks Communications and Information Systems (NCIS)/Microsoft from Lincoln Technical Institute, Paramus campus, New Jersey, US, 2012.* Courses: Networks+, Security+, Servers+, Advanced Computer repair (A+), Desktop operating systems, Microsoft Office suite (Outlook, Access, Excel, Word, and PowerPoint), Customer Service/ Computer User Support Specialist. CERTIFICATION / CERTIFICATES / MEMBERSHIPBasic Life Support (CPR / AED) Certified, at Davidson County Community College, Thomasville, NC, Oct. 2022.Information Tecchnologies: CompTIA A+ certified, 2013.Interpreter/Translator, ID# 14-002852, for the National Language Service Corps (NLSC), www.NLSCorps.ORG since Oct. 2014. WORK EXPERIENCE:Lincoln Community Health Center (https://lincolnchc.org) Durham, North Carolina, US. Driver/ French and Spanish Interpreter.10/2022 03/2024.Responsibilities:Patients bus Driver, PickUp/Drop off patients from home and to Doctors appointment;Interpreter, Translator for Spanish Patients/riders US Department of Defense Civilian (DoDC) / National Language Service Corps (www.NLSC.org) Virginia, US. Special Government Employee (SGE) / Language Expert Appointee. 02/02/2015 Present.Responsibilities:One-on-one/remote French Teacher for the US Navy, from 01/10/22 through 7/29/22, 40 hours/week for 6 months contract);Interpreter, Translator : French, Spanish, Wolof, Mancagne/Mancanya, and English;Language Consultant, Expert, Instructor.French OPI rating (Department of Defense Civilian) on 07/31/2020: level 3 US Department of Commerce / US Census Bureau, Atlanta Regional Office. Enumerator.08/03/2020 10/15/2020.Responsibilities:Out on the field, visiting homes, apartments Follow Up on the NonResponse US 2020 census forms (NRFU);Data collection; Conducting Interviews;Spanish Interviewer/Interpreter;Record, encode, review data collected, get in touch with individuals to be interviewed;Selected as North Carolina Top Tier and Best Performer Close Out Team Member, covering Zone 1 (Chapel Hill, Pittsboro, Moncure, Asheboro, Siler City, Staley, Liberty, Franklinville, Grensboro, Graham, Burlington, etc). Werner Enterprises CDL- A company Driver.Sep. 2019 Dec. 2019Responsibilities:Over the Road (OTR), Regional TCU Driver.Whole Foods Market Triangle and Triad metro areas, North Carolina, US Senior Information Technology Support/ Metro Systems Integrator (MSI) Sep 2006 Apr 2019Responsibilities:I was with WFM since September 2006, worked in different States (North Carolina, South Carolina, Georgia, Alabama, Mississippi, Tennessee, New Jersey, New York, Maryland, Virginia, Ohio, and DC), 6 stores, and 3 regions. My role as Metro Systems Integrator (MSI) in the South region includes: Systems Integrator, Business Systems Analyst for numerous locations within the wholefoods US regional operations; supported a cluster of 5 stores in Atlanta metropolitan areas, and overseeing 9 locations in Metro Durham-Raleigh (NC).Provided global technical support & training to store staff on MS outlook email account.Created and maintained user accounts in a multi-domain, Microsoft Active Directory environment using Microsoft Exchange.Office/O365 Expert proficiency and support: activations, add-ons, licensing from servers, and registry edits for administrative changes, Microsoft Exchange Server support.Familiar with windows and exchange servers with multiple editions, Skype, Lync, Skype for Business.On-site and Remote global IT Helpdesk / On-call rotation for the entire company within the US, including regional offices.Vendors Management / Field Technician - Managing the functional operation of all stores/facilities IT equipment: servers, workstations, Active Directory, printers/copiers/faxes/scanners, networks (wired/wireless), POS/cash register systems, scales, Psion handhelds/mobile devices (iPhone/iTouch/iPad /Android/Blackberry, Toshiba/Spectralink), telephone systems (CISCO, Toshiba, Norstar, Avaya), music system, Software, Enterprise programs, and Security system/Loss Prevention. Installing and upgrading new hardware and software; supporting Windows and Mac desktops/laptops |