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Click here or scroll down to respond to this candidateCandidate's Name
Experienced retail professional with a track record ofsuccessfully managing teams, resolving customer issues, maintaining work standards, and achieving sales targets. Skilled in providing training and guidance, handling cash transactions, and ensuring compliance with company policies. Strong communication and leadership abilities. EMAIL AVAILABLE94806https://www.jobcase.com/profiles/V8yEapg0QdNky7oDlg_bj7JKWork ExperienceStore ManagerDollar GeneralJanuary 2023 - July 2023Responsible for overseeing all daily operations of the storeManage inventory and ensure adequate stock levelsSupervise and train store employeesResolve customer complaints and ensure customer satisfactionDevelop and maintain positive relationships with vendorsEnsure compliance with all safety and security protocols Asst. ManagerDollar GeneralSeptember 2019 - July 2023Assist the store manager in daily operationsManage inventory and control lossesSupervise and train team membersCollaborate with other departments to drive overall store successAssist in hiring and onboarding new employeesEnsure customer satisfaction and resolve complaints Asst. Store managerDollar GeneralNovember 2020 - January 2023Responsible for assisting in the overall management of the storeSupervise and motivate a team of store associatesEnsure excellent customer service and satisfactionMaintain a clean and organized store environmentAssist in recruiting and training new employeesHandle customer complaints and resolve issuesCollaborate with the store manager to achieve store goals Key HolderDollar GeneralSeptember 2019 - November 2020Responsible for opening and closing storeSupervise and coordinate activities of team membersEnsure compliance with company policies and proceduresAssist customers with inquiries and provide excellent customer serviceHandle cash and perform cash register dutiesShift ManagerMcdonald'sApril 2013 - January 2019Responsible for managing a team of employees during designated shiftsEnsured smooth and efficient operations by monitoring and maintaining work standardsHandled customer complaints and resolved issues in a timely mannerProvided training and guidance to new employeesManaged cash register and handled financial transactionsPerformed opening and closing procedures as per company guidelinesCollaborated with other managers to achieve sales targets and meet customer satisfaction goalsCreated and maintained a positive work environment for employees EducationNew York state adult education programDIPLOMA, GEDNovember 2003 - Present Queensbury, NYLicenses and CertificationsGM certificateMcDonald'sNovember 2018Went thru the GM week training in Chicago at Hamburger university. |
