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Ocala, FLEMAIL AVAILABLEPHONE NUMBER AVAILABLESummaryHighly accomplished Administrative Assistant with over a decade of experience in property management and healthcare settings. Proven track record of fostering positive relationships with clients, tenants, and stakeholders, coupled with a dedication to delivering exceptional customer service. Skilled in conflict resolution, problem-solving, and office management.Work ExperienceAdministrative Assistant MKB, Realtors, Property Management - Roanoke, VAOctober 2020 to June 2023 Cultivated and sustained positive tenant relationships, resulting in decreased turnover rates. Exhibited exemplary customer service skills while maintaining a professional demeanor. Proactively resolved conflicts and implemented effective problem-solving strategies. Managed the company website, oversaw rental application processing, and ensured compliancewith company guidelines. Facilitated lease preparation, acquisition of required signatures, and provided essential data to theAccounting Department for streamlined processingAdministrative Assistant Waldvogel Commercial Properties - Roanoke, VASeptember 2016 to September 2020 Coordinated office activities and operations, ensuring smooth workflow and efficiency. Managed correspondence, including emails, letters, and interoffice communications. Provided administrative support to various departments as needed. Acted as a liaison between tenants, property managers, and maintenance staff.Patient Services Coordinator Desert Advanced Imaging (Radnet Mgmt.) - Rancho Mirage, CASeptember 2014 to September 2015 Fostered positive relationships with patients, physicians, vendors, and stakeholders, enhancingpublic relations. Displayed initiative, personal integrity, and maintained strict confidentiality across all interactions. Efficiently addressed and resolved patient inquiries, issues, and complaints in person and via telephone.Assistant to the CEO Ebert Composites Corporation Chula Vista, CA1995-2008 Provided comprehensive administrative support to the CEO Prepared written correspondence, including emails, letters, faxes and internal memoranda Performed a variety of accounting and financial functions Coordinated travel and meeting arrangementsEducationBachelor's degree in Behavioral Science with Emphasis in Personnel ManagementNational University - San Diego, CASeptember 1990 to June 1994Skills Customer Service Public Relations Conflict Management Compassion Office Management Administrative Experience Dependability Courteous Communication Written Correspondence Problem Resolution Interpersonal Skills Front Desk Operations Medical Terminology Medical Office Administration Patient Services Office Procedures |