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Click here or scroll down to respond to this candidateCHRISTINEEPPSEMAIL AVAILABLEPHONE NUMBER AVAILABLEThe Villages, FL Street Address
Bold ProfilePatient-oriented Nurse with 20 years of diverse experience in direct patient care, staff supervision, department operations, and care management. Skilled at multitasking and prioritizing patient needs. Offering expertise with both medical/surgical and hematology/oncology specialties.PROFESSIONAL SUMMARYFlorida Cancer Specialists - 2 yrs 10 mosTriage Nurse The Villages, FL 05/2021 - 03/2024 Performed telephonic triage for hematology/oncology patients for large outpatient infusion clinic. Selected contributions: Lehigh Valley Hospital And Health Network - 16 yrs 3 mos Care Manager With Population Health Allentown, PA 01/2018 - 09/2020Worked with Integrated Care with Population Health with a focus on care management for high risk patients to reduce risk, decrease hospital and Emergency Department Utilization (EDU), and improve outcomes. Selected contributions:WORK HISTORYEnhanced patient satisfaction by efficiently prioritizing and addressing urgent medical concerns in a timely manner.Reduced negative outcomes for patients by swiftly assessing their conditions and directing them to appropriate care providers.Improved communication among healthcare team members by serving as a liaison between patients, physicians, and nursing staff.Collaborated with multidisciplinary teams to develop individualized care plans for high-risk or complex patients.Provided compassionate care for patients experiencing acute symptoms, offering emotional support and comfort during stressful situations.Assisted with training new nursing staff on triage procedures, contributing to the overall growth of the team's competencies.Collaborated with Population Health interdisciplinary team (primary care providers, behavioral health specialist, and social worker) to ensure appropriate utilization of resources and quality of care for high risk patients in outpatient clinics.Identified barriers to success in healthcare system (such as transportation, financial, and psychological issues); strategized with Population Health resources to problem solve, coordinate services, and advocate for patients and families.Leveraged clinical data to conduct risk stratification to identify high risk populations; facilitated outreach via phone and face-to-faceCritical thinking and decisionmaking.Professional DemeanorInterpersonal SkillsTeamwork and CollaborationCommunity Program ReferralsOncology NursingGeriatric NursingSelf MotivationInterpersonal CommunicationProblem-solving aptitudeUnit OversightPatient and family advocacyTreatment Plan ModificationWritten CommunicationChronic Disease ManagementDocumentationRehabilitation AssistanceCare CoordinationPrescription managementCase ManagementQuality ImprovementPatient AssessmentCritical thinking and decisionmaking.SKILLSDrexel UniversityPhiladelphia, PA 01/2015Bachelor of Science: NursingEDUCATION Graduated Magna Cum LaudeCERTIFICATIONSRegistered Nurse: Florida License#RN 9546726 - currentBasic Life Support certification -current NICHE Geriatric Resource NursePatient Care Specialist Allentown, PA 01/2014 - 01/2018 Charged with developing and implementing process and performance improvement initiatives to drive continuous improvement in patient care. Selected contributions:Patient Care Coordinator Allentown, PA 01/2008 - 01/2014 Oversight for communications, operational management, staffing, and performance to ensure optimal patient care and outcomes. Selected contributions:Registered Staff Nurse, Medical-Surgical Allentown, PA 06/2004 - 01/2008sessions.Promoted patient self-management by providing education on chronic condition management and healthy lifestyle choices.Partnered with interdisciplinary team comprised of unit director, physicians, staff, and other disciplines to optimize care.Developed and implemented performance improvement and quality initiatives in concert with department Director and Administrator.Championed professional development of front line staff through continuing education and promotion of specialty certifications; oversaw orientation process and training of new hires.Orchestrated global organizational improvement efforts, including EPIC implementation to improve standardization of record management.Served as facilitator for multiple evidence based unit projects by nurse resident cohorts for the Viziant Nurse Residency program; presented results to network leadership.Provided leadership to nursing staff to deliver excellent care; assessed needs and determined daily staffing and patient assignments to ensure coverage.Monitored staff performance and implemented disciplinary processes under guidance of unit Director.Partnered with Director to foster a cohesive working environment, increased engagement, accountability, productivity, compliance with regulatory requirements, and improved care.Cultivated productive interdepartmental relationships and cooperation to meet operational and clinical goals.Managed care for five to seven patients; performed assessments, developed care plans, provided care, administered ordered medications, and monitored evaluated outcomes.Conducted thorough assessments to identify patient needs, strengths, and barriers to achieving optimal health outcomes.Facilitated family meetings to address concerns, establish goals of care, and provide psychosocial support.Completed oversight on non-licensed personnel during performance of delegated patient care tasks.ADDITIONAL INFORMATION In process of completing Master's degree in Nursing Informatics at Cappella University (online)Previously certified in both Medical/Surgical and Geriatric Nursing(not current), was in process of pursuing certification in Oncology Nursing.References available upon request |
