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Click here or scroll down to respond to this candidateCandidate's Name
Street Address PHONE NUMBER AVAILABLESUMMARYResourceful Manager with 10+ years of experience in the foodservice industry, sales and customer care. Driven to cut company costs and boost company revenue through innovative management techniques. Organized and diligent. Successful in building and motivating dynamic teams. Assertive and enthusiastic, with a knowledge of process optimization and an unsurpassed work ethic. HIGHLIGHTSCost control Quality assuranceProcess optimization Goal attainmentStrategic planning Policy improvementsInventory management Team leadershipStaff development Performance reviewsEXPERIENCESENIOR CATERING MANAGER UNIVERSITY OF NORTH TEXAS 11/2022 - ONGOING In charge of managing the execution of catering functions in order to deliver outstanding guest service experience.BANQUET MANAGERIn charge of managing the daily execution of all banquet functions in the hotels continuing effort to deliver outstanding guest service and financial profitability. Walnut Creek Country Club Mansfield, TX 06/2021 10/2022 Le Meridien Dallas, TX 04/2019 09/2019 Hyatt Regency North Dallas Richardson, TX 02/2018 02/2019 Brookhaven Country Club Dallas, TX 04/2013 05/2015 Hilton Garden Inn Duncanville, TX 04/2008 01/2012 Special awards / achievements:Manager of the MonthSupervisor of the MonthQuality All Star AssociateAssociate Relations Excellence improving 4.7% in retention of Associates in Banquets/Catering Service (13.4% over goal)Special Achievement in leading the Catering Department as a Team during the extended Absences of a Department HeadRecognition of a continuing commitment to quality service and guest satisfactionGuest Excellence AwardPage 2RESTAURANT MANAGERIn charge of managing the daily execution of all the restaurant functions including supervision, Inventory, hiring, kitchen, cooking, handling guests complaints. IHOP Frisco, TX 11/2020 06/2021ASSISTANT BANQUET MANAGERThese positions were primarily responsible for overseeing the arrangements and banquets staff, and to enforce banquet service standards across the hotels operations. The Westin Stonebriar Hotel & Golf Club Frisco, TX 10/2019 03/2020 Hilton Arlington Arlington, TX 12/2006 04/2008 Crescent Court Hotel Dallas, TX 04/1999- 08/2006 Achievements:Improved scheduling system and kept a solid base of on call staff, which in return contributed to consistently meeting payroll budget expectations.Successfully coordinated and executed events ranging from small gatherings to up to 500 people, casual to high class events.Decreased expenses by effectively managing liquor inventory.Cross trained staff and provided continued development to contribute in other departments during deceased activity in banquets.SALES ASSOCIATE FIVE STAR CHEVROLET DALLAS, TX 11/2017 02/2018 Developing lasting customer relationships Professional follow-up with current and future customers Demonstrating a servants heart by creating unique and personalized experiences Managing, organizing and tracking all customer interactions in the database Coordinating with Service and Finance Departments to ensure a smooth customer experience Achieving of critical sales goals and customer satisfaction goals RETAIL ACCOUNT MANAGER IDT DALLAS, TX 06/2017 09/2017 Managed and grew the sales of IDT product to retail chains within assigned geographic area, Responsible for product placement, signage and POP placements and maintenance Maintained excellent business relationships with business owners, Product delivery, invoice, collections and processing returns CO-OWNER LONE STAR ALL AROUND CONSTRUCTION LLC DALLAS, TX 09/2012 01/2018 Assisting my spouse with running a small business specializing in residential renovations. Page 3REFERENCES Reza Hadizad Hiring Manager 972.467.1421 Kevin Gilbert General Manager 682.313.7546 Jan Vanco General Manager 682.241.4287 Robert Bleibtrey F&B Director PHONE NUMBER AVAILABLE/pre> |
