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EMAIL AVAILABLE PHONE NUMBER AVAILABLE Winter Haven, FL 33880SummaryPeople-oriented Team Leader successful in monitoring performance, delegating work and motivating members. Versed in managing daily direction and team communication. Collaborative and resourceful professional dedicated to identifying customers needs to develop and deliver creative solutions.Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.Upbeat, customer-focused Sales Associate with 2 years of experience in retail environments. Flexible and approachable, with strong organizational and time management skills. Delivers memorable guest experience through welcoming interactions and extensive product knowledge.SkillsTeam SupervisionTeambuildingCustomer serviceSupervision & leadershipRelationship buildingTeam managementFlexible scheduleOrganizationExperienceWalmart Bartow, FLTeam Leader Member11/2021 - CurrentMaintained records related to sales for store management.Prepared merchandise for purchase or rental.Bagged or packaged purchases and wrapped gifts.Offered training and support to keep team members motivated and working toward objectives.Kept work areas clean, neat and free of safety hazards to maximize efficiency.Motivated and empowered team members to build customer satisfaction and loyalty to support retention and growth.Assigned projects and distributed tasks to team members as per area of expertise.Completed daily quality assurance duties to provide feedback for improvements.Maintained daily inventory to facilitate successful material distribution.Greeted customers to determine wants or needs.Cleaned shelves, counters and tables to maintain organized store.Answered store and merchandise questions and led customers to wanted items.Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.LEGOLAND Florida Winter Haven, FLModel Citizen11/2014 - 03/2015Checked seatbelts of riders to maximize safety and manage risk.Pulled down safety bars and secured riders according to specified attraction details.Served guests with enthusiastic, helpful demeanor to promote positive, memorable experiences.Resolved guest concerns or complaints and kept supervisors informed of escalating situations.Operated attraction equipment precisely to concur with operational procedures.Cleaned rides to mitigate spread of germs by wiping down handles and removing trash.Built relationships with members and guests and created welcoming and warm environment that promoted future visits.Provided physical assistance to visitors getting onto and off of rides.Cleaned vehicles, booths and seats on rides to achieve sanitary compliance with park regulations.Education and TrainingLake Region High School Eagle Lake, FLHigh School Diploma05/2013SAVE & NEXTChoose how to get your resumeEmail your resumeDownload your resume |