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Title Customer Service Human Resource
Target Location US-CT-Bristol
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PHONE NUMBER AVAILABLE EMAIL AVAILABLEProfileMotivated college graduate with great work ethic, retail and database experience. Possesses excellent customer service skills, effective interpersonal communications, and can perform tasks very well independently, as well as in a team environment.EducationSpringfield College Springfield, MA Bachelor of Science in Finance and Business Management GPA: 3.35 May 2023Honors & Awards: Deans List (Fall 2019), Presidents List (Spring 2020), Springfield College Baseball TeamRelevant Courses: Financial Management, Business Data Analysis, Economics, Strategic Management, Marketing, Human Resource Management, Investment Analysis, Commercial Credit Analysis, Business Ethics and LawSpringfield College Springfield, MA Masters of Business Administration GPA: 3.92 May 2024ExperienceSpringfield Partners for Community Action Springfield, MAVolunteer Income Tax Assistant Jan 2024  PresentProvided free tax services to low and moderate income residentsWestfield Bank Chicopee, MACommercial Credit Intern Sept 2023  Dec 2023Primary objective is completing real estate annual reviews for the Banks commercial customersUpdating cash flows based on borrowers tax returns or financial statements, testing debt service coverage covenants, and reviewing credit approvals for both commercial and industrial loansVerbal present of assigned lending relationships at weekly Credit Committee meetingsSpringfield College Undergraduate Admissions Springfield, MAUndergrad Employment Sept. 2022  Apr. 2023Worked with the call center, and assisted prospective students with any application questionsArranged logistics and operational needs for open houses and visitsTarget Southington, CTFulfillment Expert Nov. 2020  Jan. 2023Processed online orders; working with data and metrics to be more efficientBecame more involved with understanding order forecasts and how to manage the workloadLeadership & Volunteer ExperienceSaint Paul Catholic High School Bristol, CTProvided over 60 hours of community service August 2015  June 2019Volunteered at Bible camps and served as a group and station leader at Saint Joseph ChurchVolunteer coach for middle schoolers in Junior Falcon League hosted by Saint Paul Catholic High School and Volunteer Assistant Basketball and Baseball Coach at St. Josephs middle schoolWorked at the Franciscan Sisters of the Eucharist in Meriden, CT serving the community in volunteer rolesSkills & InterestsSkills in Microsoft Excel, Word and PowerPointConversational in Spanish

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