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Candidate's Name  874 Honeysuckle road Lexington, KY 40504PHONE NUMBER AVAILABLEEMAIL AVAILABLESkillsExcellent interpersonal communication skillsAbility to work effectively to meet deadlinesUse adaptive communication techniques to better understand needsExperience in public speaking and presentationsAbility to work with other departments and clientele to ensure efficient delivery of servicesProven leadership and ability to work with little or no supervision and work well as a team memberAbility to prioritize, organize, and multitaskCultural competenceProficient with Microsoft Office (Word, Excel, Power Point, Outlook)EducationBluegrass Community and Technical College (BCTC) Lexington, KYAssociates of Applied Sciences in Human Services 2016Associate of Arts 2016Professional Experience08/2016-12/2016 Program Aide Intern, Day Treatment Center Lexington, KYProvide career and college coaching for at-risk students including GED testing, high school completion, study skills, career exploration, and other services based on the individuals needs.Co-leader for more than five group counseling sessions for ages ranging from 14-17 years old on behavioral management, conflict resolution, recovery treatment, etc.Maintains communication with community agencies and education providersProvided behavioral and classroom management assistance for program aides and teachersActively contribute within staff meetings to improve servicesReviewed and completed new client intake appointments and facility proceduresFiled student cases containing student evaluations, transcripts, and other confidential documentationAdhered to all safety guidelinesProvide consumers with specific information and literature of program servicesAbility to communicate via phone and in person with other staff to improve quality of service01/2016-05/2016 Intern, Mens Hope Center Lexington, KYReviewed and completed new client intake casesFiled client cases containing psychosocial informationKnowledgeable of protocols and procedure that ensure client and employee safetyMaintains communication with community agencies and education providersParticipated and provided feedback in group counseling sessions in areas relating to substance abuse, religion/spirituality, and cognitive behavior skills.Participated in educational workshops that focused on skills needed for successful job placement and retention, housing assistance, the 12-Step Program, and other life skills.07/2012-03/2013 Sales Support, Customer Services, Bed Bath and BeyondLexington, KYSorted merchandise and prepared it for the sales floorOrganized the backroom to ensure efficient location of merchandise and adequate stock.09/2009-07/2012 Shipment Receiver, JC PennyLexington, KYOpening dutiesChecked in shipmentsUnloaded and loaded pallets/cardboard balesUnboxed and replenished to floorKept backroom organizedPriced merchandise and prepared it for sale09/2010-2011 Package Handler, FedEx GroundLexington, KYWorked with HAZMATPrepared and received international shipmentsSorted packages to coincide with trailer capacityChecked-in shipments