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Click here or scroll down to respond to this candidateCandidate's Name
Glendale, AZ Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEAuthorized to work in the US for any employerAuthorized to work in the US for any employerWork ExperienceCatering Server/BartenderLancer Catering - Phoenix, AZSeptember 2023 to Present varied by event needs, basic customer service, cleaning, stocking, money handling. Janitor/HousekeeperPeak Cleaning - Phoenix, AZJanuary 2021 to Present Various cleaning styles and accounts, from office buildings to residential. The vacation cleaning I did included basic pool cleaning duties. Benefits CoordinatorGlobe Life - Phoenix, AZMarch 2023 to December 2023 Find leads, do presentations, set up enrollments, organize benefit packages with client information confidentialityCustomer Service AssociateVanguard - Scottsdale, AZAugust 2022 to June 2023 Securities and retirement investment adviceMortgage Loan OfficerOrigin mortgage - New York, NYMay 2021 to June 2023 Make calls, solicit to potential contacts, originate loans, work conditions, close loans Senior Banker/ Loan OriginatorEntrust Funding LLC - Scottsdale, AZJune 2018 to March 2021 Create leads, take 1003, Assemble files with necessary documents, submit to lenders, work conditions For final approval and work closing conditions, register Mins, obtain any extra documents and information needed to close loanMortgage Loan ProcessorIP Advisors - Mesa, AZJune 2015 to June 2018 Assemble files with necessary documents, submit to lenders, work conditions For final approval and work closing conditions, register Mins, obtain any extra documents and information needed to close loanCleaner/Team LeaderSuper Hero Cleaning - Phoenix, AZMarch 2015 to June 2018 Efficiently cleaned and vacuumed offices, properties, buildings and facilities Stocked cleaning and bathroom supplies in hotel rooms General housekeeping duties including, vacuuming, wiping, dusting, laundry and cleaning Cleaned offices, including break rooms, hallways and conference rooms Provided excellent customer serviceServer/BartenderPointe Hilton Squaw Peak - Phoenix, AZOctober 2014 to March 2015 Customer service, clean, stock, make drinks, handle money Customer Service RepresentativeConvergies - Tucson, AZSeptember 2010 to October 2014 Customer service, answer incoming calls, handle issues, answer questions, data entry, also make outgoing callsEducationCertificateUs Reality UniversityApril 2018 to April 2019GEDMohave Community College - Kingman, AZAugust 1998 to August 1998Skills People skills phone skills multitasking Bartending Loan Officer Experience Tax Experience Bookkeeping Cold Calling Escrow Loan Origination Office Management Management Mortgage Servicing Contracts Credit Analysis Fair Housing Regulations Contract Management (2 years) Loan processing Phone Etiquette (10+ years) Assessments Customer Focus & Orientation -- Proficient July 2019 Measures a candidate's ability to respond to customer situations with sensitivity. Full results: Proficient Food Safety -- Expert April 2019 Proper food handling, storage, and equipment use for preventing the spread of foodborne illness. Full results: Expert Food Service: Customer Situations-- Proficient February 2019 Measures a candidate's ability to use logical approaches when solving problems in a restaurant context. Full results: Proficient Customer Service Fit -- Familiar August 2019 Assesses personality traits that result in high-quality customer service. Full results: Familiar Work Style: Conscientiousness -- Familiar April 2019 Measures a candidate's tendency to be rule-abiding, well-organized, hard-working, confident, and think before acting. Full results: Familiar Principles of Accounting -- Familiar June 2020 Preparing financial records according to federal policies Full results: Familiar Work Style: Reliability -- Proficient June 2019 Tendency to be dependable and come to work Full results: Proficient Typing -- Completed July 2019 Transcribing text using a standard keyboard Full results: Completed Bartending -- Highly Proficient August 2019 Understanding, pouring, and mixing drink orders Full results: Highly Proficient Call Center Customer Service -- Expert August 2020 Applying customer service skills in a call center setting. Full results: Expert June 2020 Persuading reluctant customers to buy products or services, and influencing and negotiating with customers to meet sales goals. Full results: Proficient Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field. Data collection Analysis skills Documentation review Leadership Warehouse experience Banking Supervising experience Research Microsoft Access Microsoft Outlook Salesforce Databases Marketing Pricing Business Development Quality Assurance Financial Services Windows Inside sales Medical records Google Docs Janitorial experience Direct sales Outside sales Heavy lifting Live chat CRM software Presentation skills Sales management Hotel experience (10+ years) Microsoft Office Customer service Loan processing Fair Housing regulations Mortgage servicing Credit analysis Sales Outbound sales Inside sales Insurance sales Windows Cold calling CRM software Food handling Serving Basic math Restaurant experience POS Hospitality Hotel experience Bartending Supervising experience Conflict management Sales management Google Docs Typing Leadership Customer relationship management Telemarketing B2B sales Microsoft Access Presentation skills Relationship management Salesforce Tax experience Bookkeeping English Communication skills Phone etiquette Micros POS Cash register Microsoft Excel CSS Microsoft Word Time management Fraud prevention and detection Adobe Acrobat Cash handling Financial services Negotiation Live chat Project management Management Data collection Driving Guest services Nightclub Wine knowledge Load & unload Catering Organizational skills Financial sales Direct sales Lending Paralegal experience Construction Data center experience Banking Training & developmentCertifications and LicensesUs Reality University April 2018 to April 2019 High school diploma in GED Mohave Community CollegeKingman, AZ August 1998 to August 1998 Associate's degree NMLSMLOFood Handler CertificationLife & Health Insurance LicenseJuly 2023 to July 2025Securities Industry EssentialsSeptember 2022 to September 2025Driver's LicenseMLO LicenseSeptember 2022 to January 2024 I need to renew it, I have no sponsorship With no sponsorship I can not keep it active |
